13 Financial Setup

You can set up and modify an account's financial details, such as the payment method and tax settings, by using Oracle Communications Billing Care.

To work with an account's financial setup, perform the following tasks:

Working with Payment Methods

Payment methods are assigned to bill units. Only one payment method can be assigned to a bill unit at any particular time. Assigned payment methods are listed before unassigned payment methods, and the last assigned appears first.

Adding a Payment Method

To add a payment method to an account or bill unit:

  1. Navigate to the account page. For information about searching for an account and viewing the account page, see "Finding an Account".

  2. On the account page, from the Actions menu, select Financial Setup and then Payment Methods.

    The Financial Setup page appears.

  3. Click New in the Payment Methods pane.

    The New Payment Method pane appears. See "Financial Setup New Payment Method Pane".

  4. Select a Payment type.

  5. Enter the details for the payment type.

    Note:

    For SEPA, you cannot manually enter the creditor's information. Based on the creditor's ID, the system displays the required information.

  6. Enter the contact information:

    • For Credit Card or Direct Debit payment types, provide the address details or select Use name and billing address from primary contact.

    • For Invoice, provide the invoice payment method, select the delivery method, email, and address details.

      Note:

      Provide an email address to which the invoices have to be delivered.

    • For SEPA, provide the type of payment and address details.

  7. (Optional) For Bill unit assignment, select one or more bill units to assign the new payment method to.

  8. Click Save.

Related Tasks

Making a Payment

Financial Setup New Payment Method Pane

Use the New Payment Method pane of the Financial Setup page to add a new payment method to an account.

Table 13-1 Financial Setup New Payment Method Pane

Field Description

Payment type

Select the payment type. The payment type determines the other fields that display.

Enter the details according to the selected payment type.

For Direct Debit, enter the Bank number, Account number, and select appropriate account type details.

For Credit Card, enter the card number, CVV2/CID, and card expiration details.

For Invoice, enter the Invoice payment method ID and Delivery method.

For SEPA, enter the IBAN, BIC, date of signing, creditor's and debtor's information, unique mandate reference information, type of payment, and address details.

Note:
  • For SEPA, you cannot manually enter creditor related information. Based on the creditor ID, the creditor's information is displayed by the system.

  • SEPA only supports EURO accounts.

Contact Details

Enter the contact information or select Use name and billing address from primary contact.

For email delivery method, provide the email address.

Bill unit assignment

Select to assign this payment method to one or more bill units.

If you assign a payment method to a bill unit that has already been assigned a payment method, that previous method is automatically unassigned.

Editing a Payment Method

Note:

To change credit card numbers, you need to add a new payment method.

To change a payment method:

  1. On the account page, from the Actions menu, select Financial Setup and then Payment Methods.

    The Financial Setup page appears with the existing payment methods.

  2. For the payment method that you want to work with, click the edit icon.

    The Edit Payment Method page appears. The contents of the section depend on the payment type. See "Financial Setup Edit Payment Method Page".

  3. (Optional) You can change the following:

    • For credit cards, change the expiration date.

    • For direct debit, change the bank number, account number, and account type.

    • For invoices, change the invoice ID and the contact method.

      For invoice payments that use email for delivery, the email address is required.

    • For SEPA, change the IBAN, BIC, and the Unique Mandate Reference number as required.

  4. (Optional) Change the contact information.

  5. (Optional) Select Bill unit assignment, to assign the payment method to a bill unit.

    If you assign a payment method to a bill unit that has already been assigned a payment method, that previous method is automatically unassigned.

  6. Click Save.

Financial Setup Edit Payment Method Page

Use the Edit Payment Method page to change an existing payment method.

Table 13-2 Financial Setup Edit Payment Method Page

Field Description

Payment Area

The payment type determines the fields that display. Enter the changed values for the payment type.

For credit card payments: if you need to change more than the expiration date, you must add a payment method. See "Adding a Payment Method".

Contact Area

Enter the contact information or select Use name and billing address from primary contact.

For invoice payments that use email for delivery, the street address information is also required.

Bill unit assignment

Select from the list to assign or unassign the payment method to one or more bill units.

If you assign a payment method to a bill unit that has already been assigned a payment method, that previous method is automatically unassigned.

Deleting a Payment Method

Note:

You cannot delete a payment method:

  • If it is the only payment method for the account.

  • If it is assigned to one or more bill units.

To delete a payment method:

  1. On the account page, from the Actions menu, select Financial Setup and then Payment Methods.

    The Financial Setup page appears.

  2. On the payment method that you want to delete, click the delete icon (Shows the Delete icon).

  3. Click Delete.

Adding Bill Units to an Account

A bill unit defines when and how often to generate a bill and invoice as well as the customer's preferred method for paying for the bill. Every account contains one bill unit, but you can add bill units to an account. For example, you might add a bill unit if the customer wants to:

  • Receive a separate invoice for each service

  • Use a different payment method for each service

  • Pay for other accounts' bills in a billing hierarchy

  • Have a parent in a billing hierarchy be financially responsible for the bill

For more information, see "Billing Hierarchies" or "Adding a Payment Method".

To add a bill unit to an account:

  1. On the account page, from the Actions menu, select Financial Setup and then Bill Unit Setup.

    The Financial Setup page appears.

  2. Click New next to Bill Units.

    The New Bill Unit pane appears.

  3. Enter the bill unit name.

  4. Select the Payment method, Accounting type, Billing frequency, Billing day of month, and Re-rated invoice options from the lists for the new bill unit.

    If the payment method is not available, you can select No Payment Method.

  5. Click Save.

    Tip:

    You can move services between bill units. See "Moving Services Between Bill Units" for information on how to move services between bill units.

The new bill unit is created and displays the date when the bill unit was last modified.

New Bill Unit Pane

Use the New Bill Unit pane to add a new bill unit.

Table 13-3 New Bill Unit Pane

Field Description

Name

Enter a new name.

Accounting type

Select either Balance forward or Open Item.

You cannot change the accounting type of a child bill unit.

Currency

Select the currency.

For SEPA payment, select the currency type as EUR.

Billing frequency

(Optional) Select an interval.

Billing day of month

(Optional) Enter a day of the month.

Business profile

Select an existing business profile or create a new business profile.

See "Creating Business Profiles" in BRM Opcode Guide for more information about creating a business profile.

Select Not Set if you do not want to assign a business profile.

Invoice template

Select an existing invoice template or customize a template. Templates can be customized in Oracle Analytics Publisher.

The invoice template determines which template Billing Care selects when creating a new invoice.

Re-rated invoice option

Select an existing template or customize a template for re-rated invoices.

Templates can be customized in Oracle Analytics Publisher.

The template determines which template Billing Care selects when creating a re-rated invoice.

Payment Method or Paying Account

Select an existing payment method, a paying account, or select one of the options to create a new method.

For a new payment method, enter the account details and contact information. See "Adding a Payment Method".

If the payment method is not available, you can select No Payment Method.

Editing a Bill Unit

Note:

You can change a non-paying bill unit; for example, a child bill unit into a paying bill unit. However, you cannot change a paying bill unit into a non-paying bill unit.

To edit a bill unit:

  1. On the account page, from the Actions menu, select Financial Setup and then Bill Unit Setup.

    The Financial Setup page appears with all existing bill units.

  2. In the bill unit that you want to modify, click the Edit icon:

    Shows the Edit icon

    The Edit Bill Unit page. See "Financial Setup Edit Bill Unit Page" for details.

  3. (Optional) Enter a new name.

  4. (Optional) Select or edit a new value for Payment method or Paying Account.

    If you selected a payment method that is new to the account, enter the required information. See "Financial Setup New Payment Method Pane" for more information.

    If the payment method is not available, you can select No Payment Method.

  5. (Optional) Select new values for the other fields in the pane as needed.

  6. Click Save.

Financial Setup Edit Bill Unit Page

Use the Edit Bill Unit page to change a bill unit.

Table 13-4 Financial Setup Edit Bill Unit Page

Field Description

Name

Enter a new name.

Accounting type

Select either Balance forward or Open Item.

You cannot change the accounting type of a child bill unit.

Currency

Select the currency.

For SEPA payment, the only supported currency is EUR and it gets displayed automatically.

Billing frequency

Select a new interval.

Billing day of month

Enter a new day of the month.

Business profile

Select a business profile. You may either choose an existing profile or a custom profile available in the list. For example, Wholesale, AsyncBDOMChange are some of the options.

For more information, see "Loading the Wholesale Business Profile" and "Loading the Business Profile Configuration File for Changing the Billing Day of Month Asynchronously" in BRM Configuring and Running Billing.

Billing day of month (DOM) change status

(Appears only if the Business profile is set to standard AsyncBDOMChange profile or to a custom business profile with the AsyncBDOMChange key set to yes) Displays the current status of billing DOM update for wholesale accounts. The status is one of the following:
  • Billing day update is in progress: Indicates that the updating process is ongoing.

  • Billing day update is scheduled: Indicates that a new job has been created but the updating process is yet to begin.

  • Billing day update is pending: Indicates that the update is pending for child bill units.

  • Billing day update has failed: Indicates that the updating process has run into an error.

  • Billing day update is completed: Indicates that the updating process is successfully completed and this is displayed till two midnights.

Immediately update the billing day

(Displays only when a change is made in the billing DOM) Select the checkbox to immediately trigger the updating process for billing DOM.

Invoice template

Select the invoice template to apply.

Re-rated invoice option

Select whether to create a Replacement or Corrective invoice for the customer when a bill unit requires rerating.

Payment method or Paying Account

Select an existing payment method or select one of the options from the list to create a new method.

For a new payment method, enter the account details and contact information. See "Adding a Payment Method".

If the payment method is not available, you can select No Payment Method.

Moving Services Between Bill Units

To move a service or balance group from one bill unit to another:

  1. On the account page, from the Actions menu, select Financial Setup and then Bill Unit Setup.

    The Financial Setup page appears.

  2. Click Move services between Bill Units.

    The Move services between Bill Units page displays the bill units.

  3. Select the services from the originating bill unit.

  4. Drag and drop the selected services to the destination bill unit.

    All the services that are part of the balance group are moved at once.

  5. Click Save.

Changing a Bill Unit's Invoice Template

Assign an alternative invoice template for a bill unit that determines which template Billing Care selects when creating a new or re-rated invoice. Templates can be customized in Oracle Analytics Publisher.

To assign an alternative invoice template to a bill unit in an account:

  1. Edit an existing account bill unit. See "Editing a Bill Unit" for more information on how to edit a bill unit.

  2. From the Invoice template list, select the template to use for regular invoicing.

  3. From the Re-rated invoice option list, select the template to use for re-rated invoices.

  4. Click Save.

Assigning a Bill Unit for Payment by Another Account

You can assign a bill unit for payment by another account when editing or creating a new bill unit. See "Adding a Paying Parent for a Child's Bill Unit" for more information on assigning an account's bill unit for payment by a separate account.

Adding and Changing Basic Tax Information

Whether an account is a business account or subject to city taxes can affect taxation.

To add or change basic tax information for an account:

  1. On the account page, from the Actions menu, select Financial Setup and then Tax Setup.

    The Tax Setup pane of the Financial Setup page appears. See "Financial Setup Tax Setup Pane" for details.

  2. Click Edit at the top right corner.

  3. If the account is a business account, select This is a business account.

  4. If the account address is inside the incorporated area of a city, select Inside incorporated area of a city.

  5. (Optional) Enter any notes that are required for the account's taxation setup. When entering notes, select an appropriate reason from the Select a Reason list.

  6. Click Save or continue with adding exemptions.

    See "Adding Tax Exemptions".

Adding Tax Exemptions

To add tax exemptions:

  1. On the account page, from the Actions menu, select Financial Setup and then Tax Setup.

    The Tax Setup pane of the Financial Setup page appears. See "Financial Setup Tax Setup Pane" for details.

  2. Click Edit at the top right corner.

  3. Do one of the following:

    • If this is the first tax exemption, the message No tax exemption certificate found is displayed. Click Add Tax Certificate.
    • If this is not the first tax exemption, click Add Tax Certificate to add a new exemption.

  4. For each exemption:

    1. For Certificate number, enter the number.

    2. For Tax type, select the type.

    3. For Percent exempt, enter the amount.

    4. For From, select the date the exemption starts.

      You can backdate an exemption.

    5. For To, select the end date, or leave as never ends.

  5. To add a new exemption, click Add Tax Certificate.

    Tip:

    You can edit an existing exemption. To delete an exemption, click the delete icon.

Financial Setup Tax Setup Pane

Use the Tax Setup pane to configure tax information for an account.

Table 13-5 Financial Setup Tax Setup Pane

Field Description

This is a business account

Select for business accounts.

Inside incorporated area of a city

Select for customers whose billing address is inside the incorporated area of a city.

Add Tax Certificate

Click to add first tax exemption or a new exemption.

Tax type

Select the type of tax exemption.

Certificate number

Enter the certificate number that authorizes the exemption.

Percent exempt

Enter the percentage of the bill that is exempt from taxation.

From

Select the date the exemption starts. The start date can be backdated.

Validity

Select Calendar to choose an end date of exemption, or select never ends.

To

Appears if you select Calendar in the Validity field.

Select the date the exemption ends.

Delete icon

Click to delete a tax exemption.