Defining Service Action Properties
To define service action properties:
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In the Studio Projects view, double-click a service action entity.
The Service Action editor appears.
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In the Description field, enter a description.
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Click the Atomic Action(s) tab.
The Atomic Action(s) tab enables you to map an atomic action to a service action. Depending on the cartridge model, you can map more than one atomic action to one service action.
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Click Add.
The Atomic Action Selection dialog box appears.
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Select an atomic action to which you want to map the service action.
In the Service Action Details area, a new row with default values appears.
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Click the row and edit the values in the Atomic Action Conditions area.
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Click the Properties tab and define the properties for the service action.
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In the Level field, enter the sequence level for the service action in the work order.
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Select or enter values for Service Action Completion Event and Service Action Failure Event.
When the service action completes or fails, the respective event is returned.
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(Optional) To configure rollback for a service action, do the following:
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Select the Rollback check box.
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In the Atomic Actions tab, click in the Rollback Point column for the atomic action that you want to set as Point of No Return (PNR).
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From the list, select a rollback value.
Note:
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A PNR can be specified only if the service action has rollback enabled with the Rollback check box selected in the Properties tab.
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If rollback is enabled but not configured in the Atomic Action(s) tab, the default behavior is a complete rollback of all atomic actions in a failed work order.
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Click the Parameters tab to see the mapping of a service action and an atomic action. The details of the atomic action are based on the parameters defined on the Atomic Action editor.
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Click the Command Overview tab to see the details of the atomic action and service actions.
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Select File, then select Save.