1. Configuration Guide
  2. POS Workstations
  3. Adding a Workstation

Adding a Workstation

  1. Select the property, click Setup, and then click Workstations.
  2. Insert a record for the workstation, enter the name, and then click OK.

    Workstations cannot be named using solely numerical characters. Alpha characters must be included in each workstations naming convention. A combination of alphanumeric characters is supported.

  3. Double-click the new workstation record.
  4. On the General tab, enter information in the following fields:

    Table 8-1 General Workstation Settings

    Field Description

    Type
    Select the type of workstation from the drop-down list:

    • 1 - Mobile MICROS: Mobile devices

    • 2 - Workstation Client: Workstations and virtual machines

      Select this option when configuring these devices:

      • Oracle MICROS Tablet E-Series

      • Oracle MICROS Workstation 6 Series

      • Oracle MICROS Tablet 700 Series

      • Oracle MICROS Compact Workstation 310

    • 3 - POSAPI Client: Simphony Transaction Services or Pay@Table

    • 6 - Tablet Client: Select this option for Android Tablet devices

    • 7 - Castles Tech S1F2: Castles S1F2 payment device. Enter the device’s serial number in the Serial Number field.

    Language

    Select the default language of the workstation. This is the language that appears on the workstation’s Sign On screen. If an employee has a different default language set, the employee sees their default language after signing in to the workstation.

    Resolution Cols

    Enter the number of Resolution Columns for the workstation’s display. The default value is 0 (zero).

    Resolution Rows

    Enter the number of Resolution Rows for the workstation’s display. The default value is 0 (zero).

    Log Verbosity

    Select the logging verbosity for the workstation. Select 0 (zero) for minimal logging. Higher log verbosity provides more information in the log file, which may be helpful in troubleshooting issues.

    (Optional) Workstation Class

    Select a Workstation Class to allow similar workstations to be grouped together and to share certain page configuration settings.

    Database Update Frequency

    Enter the number of seconds for the workstation to receive changes. The default value is 1800 seconds (30 minutes).

    The value in this field overrides the Property Parameter’s Database Update Frequency setting.

    Check Inactivity Timeout

    Enter the number of seconds before the workstation shows the message (Do you need more time?), prompting the workstation operator to cancel the transaction. When you enter 0 (zero), the message does not appear.

    When you select Enable Follow Me from the RVC Parameters module, the check is automatically suspended rather than cancelled.

    Check Inactivity Dialog Timeout

    Enter the number of seconds that the workstation shows the Inactivity dialog before automatically cancelling the transaction. This field is unavailable when you set the Check Inactivity Timeout value to 0 (zero).

    Report Timeout

    Enter the number of seconds the workstation waits for a response before showing a communication failure notice.

    Address / Host Name

    Enter the IP address of the Oracle MICROS Simphony Service Host where the workstation application runs.

    When configuring this field for Castle S1F2 devices, after the Simphony POS Android Package (APK) has been installed on the device and you have the device at hand, find its assigned IP Address, and copy it to this field, and then click Save. If the device is not immediately accessible, you must remember to access the device and then enter its IP Address here to complete its configuration.

    Attention:

    To utilize Castles devices, you must be running Reporting and Analytics version 20.1.10 version or higher.

    See Replacing, Deleting, or Upgrading Castle S1F2 Devices for more information.

    Subnet Mask

    Enter the subnet mask of the Service Host where the workstation application runs.

    Default Gateway

    Enter the default gateway of the Service Host where the workstation application runs.

    Is Connectionless

    Select this option to have the Service Host open and close a new connection for each web service call. This prevents the workstation from reaching the maximum number of web connections allowed, although the connection becomes slightly slower.

    Is Windows Service

    Select this option to allow the Service Host to start as a Windows service. The Service Host service starts on Microsoft Windows startup with other Microsoft Windows services. The POS client starts only when the workstation operator signs on to the operating system.

    If you select this option, you need to change the ports of the services being run (for example, Check and Posting Service (CAPS) and Oracle Hospitality Simphony Kitchen Display System (KDS) Controller) in addition to the POS client. Use the EMC modules to change the ports.

    If a non-POS client is required to run on the Service Host, it must run on a different port than the workstation port.

    You can also set the Service Host to run as a Microsoft Windows service from the Service Host module (rather than from the Workstations module). If you set this option in the Service Host module, you do not need to change the ports of the services being run as the device is not intended to run the POS client.
  5. Click the Options tab, and then click the Display/Security subtab.
  6. Select the appropriate Display Options:

    Table 8-2 Workstation Display Options

    Display Option Description

    5 - Do Not Clear Screen After Transaction

    Select this option to have the last screen of a transaction remain visible on the workstation display after the transaction is complete.

    6 - Enable Rear Display

    Select this option to enable output to a rear customer display that is attached to the workstation.

    33 - Show Cursor

    Select this option to show the mouse cursor for this workstation when workstations are installed on PCs (such as a host/hostess desk). This option is usually disabled for Workstation 4 and other Oracle MICROS hardware platforms.

    39 - Floating Tablet

    Select this option for an Oracle tablet that is not docked to a base station. When enabled, the tablet cannot configure or use the majority of the hardware devices that traditional workstations support.

    42 - Display Discounts on Customer Display

    Select this option to show discount totals and amount due on the second line of the customer display. Deselect this option to show only the amount due.

    43 - Auto-Pickup Next Check

    In a drive-through environment, select this option to allow the Payment Window workstation to automatically pick up the oldest open check (that has this workstation’s order type) as soon as the current check is paid. When no checks are open, the workstation prompts to check again or to exit the Auto-Pickup functionality. This option is intended for drive-through environments that have an Ordering Window and a Payment Window.

    44 - Use LCD Customer Display

    Select this option to use an LCD customer display. Deselect this option to use a pole display. This option is dimmed when 6 - Enable Rear Display is deselected.

    52 - Do not display currency symbol on rear/customer display

    Select this option to suppress the currency symbol appearance on the rear customer display.

    53 - Display non-rounded amounts on rear/customer display

    Select this option to show a non-rounded value for the total amount due on a rear customer display.

    You must also select 4 - Round Currency in the Currency Parameters module. Configuring Base Currency and Alternate Currency contains more information.

    54 - Display Change to dispense in Bills in the Change due dialog

    Select this option to show the Change to Dispense in bills in the Change Due dialog. This lets workstation operators easily determine the change due in bills while the coin dispenser dispenses the rest of the amount.

    61 - Always Hide Frame

    Select this option to hide the POS Operations window frame when the POS Operations UI is not in full-screen mode.

    62 - Prompt for Destination Printer when docked

    Select this option to have the workstation prompt for a Destination Printer (if configured) when docked.
  7. Click the Printers tab.
  8. Click the Select link next to each printer type that you need to configure, select the printer, and then click OK.
  9. Click the Revenue Centers tab.
  10. Select the revenue centers for the workstation. You must select at least one revenue center.
  11. If you are configuring the Castles S1F2 device, click the Devices tab.
    1. In the Peripheral Device Configuration section, click the Add link.
    2. In the Select Peripheral Device Type drop-down list, select Simphony Payment Interface.
    3. Ensure that the Primary Host shows https://localhost:8443 to allow self pay, and then click OK.
  12. Click Save.
  13. When adding or removing workstations, you need to edit the system’s license count using the following steps:
    1. Select the Enterprise level, click Setup, and then click Enterprise Parameters.
    2. Click the License Configuration tab.
    3. Click Configure adjacent to Workstations Client License Count.
    4. To add a license count (for the first time), select I would like to set the license count to X, making the new license count X.
    5. To append licenses to an existing license count, select I would like to add X to the current license count, making the new license count Y.
    6. Enter the number of client licenses purchased.
    7. (Optional) Enter additional details regarding the purchased license in Enter Reference Information for the License Count Change, and then click OK.
    8. Repeat Steps 13-c through 13-g for Transaction Service Client License Count, and KDS Client License Count.
    9. Click Save, and then click Yes to agree to the license.
    10. To perform a side by side comparison of the number of purchased licenses against the number of configured clients, click View adjacent to the Properties, Revenue Centers, Concessions Terminals, Workstation Client License Count, Transaction Services Client License Count, or KDS Client License Count labels.

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