Preface
Oracle MICROS Simphony is a cloud-based Point-of-Sale (POS) solution that provides business management capabilities using a single tool with vast integration capabilities to property management systems, paperless kitchen display systems, credit card interfaces, and reporting applications.
Purpose
This Configuration Guide provides instructions for system administrators to set up Simphony.
Audience
This document is intended for system administrators of Oracle MICROS Simphony.
Customer Support
To contact Oracle Customer Support, access My Oracle Support at the following URL:
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Product version and program/module name
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Functional and technical description of the problem (include business impact)
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Detailed step-by-step instructions to re-create
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Exact error message received and any associated log files
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Screen shots of each step you take
Documentation
Product documentation is available on the Oracle Help Center at https://docs.oracle.com/en/industries/food-beverage/pos.html.
Simphony Digital Learning
The Simphony Learning Subscription provides additional product knowledge through interactive training, guided video tours, and helpful knowledge checks. After exploring the documentation library, use your Oracle Single Sign On to check out the Simphony learning opportunities at Oracle Food & Beverage Learning Subscription.
Revision History
Date | Description of Change |
---|---|
September 2022 |
Initial publication for Simphony release 19.4. |
November 2022 |
Updated the following topics in the Taxes chapter:
Updated the following topics in the Configuring Pre-Production
Chits to Output to Remote Printers chapter:
Removed the Configuring the Biometrics CAL Package Deployment topic from the Peripheral Devices chapter. Updated the following
topics in the Transaction Services chapter:
Updated Adding an Employee in the Employees and Privileges chapter Added or updated the following topics for Simphony release
19.4.1:
|
December 2022 |
Added the following topics to the Consumer Payments chapter:
Updated Configuring Discounts in the Discounts chapter. Updated Location-Based API Requirements for Simphony Transaction Services Gen 2 in the Transaction Services chapter. Added or
updated the following topics for Simphony release 19.4.2:
|
January 2023 |
Added Enabling the Unused Credit Card Authorization Release Alert to the Payments and Currency chapter (SPI section). Updated the POS Clients Running Android Mobile Operating System section in the POS Workstations chapter. |
February 2023 |
Updated Enabling Upload of EGateway and SPI Logs in the Log File Management chapter. Updated Configuring Order Types in the Order Types chapter. Updated Configuring a Magnetic Stripe Reader in the Peripheral Devices chapter. Removed Check Sharing from the Payments and Currency chapter. Updated Credit Card Preambles for OPI and SPI in the Payments and Currency chapter. |
March 2023 |
Updated Adding a Workstation in the POS Workstations chapter. Added Configuring Menu Item Price and Quantity Override to the Transaction Services chapter. Updated Creating ValueLink Operations Buttons in XProcessor Gift Cards and Plug-ins chapter. Removed the Job Codes and Configuring Job Codes topics from the Employees and Privileges chapter. Updated the following topics in the
Transaction Services chapter:
Updated the Configuring the Givex Processor Address and Port topic in the XProcessor Gift Cards and Plug-ins chapter. Updated the Order Types topic in the Order Types chapter. Updated Configuring Effectivity Groups in the Discounts chapter. Added Configuring a Custom Page Template to the Workstation Touchscreen Pages chapter. Updated Configuring Languages in the Language Settings and Translation chapter. |
April 2023 |
Updated Adding an Employee in the Employees and Privileges chapter. Updated XProcessor Extension Application Migration in the Loyalty and Gift Card Interfaces and Drivers chapter. |
May 2023 |
Updated Configuring a Rear Marketing Display (RMD) in the Interfaces with Simphony chapter. |
June 2023 |
Updated Configuring Order Types in the Order Types chapter. Updated Configuring Menu Item Classes in the Menu Item Classes chapter. Updated Configuring the Purge Order Threshold for Open Checks in the Guest Checks chapter. Updated List of Workstation PMC Reports in the Reporting chapter. |
July 2023 |
Added Configuring EMC Display Scale Settings for Microsoft Windows Devices to the Introduction to Simphony chapter. |
August 2023 |
Added Configuring a High Amount Lockout (HALO) for Tenders in the Payments and Currency chapter. Updated Configuring Languages in the Language Settings and Translation chapter. |
September 2023 |
Added Configuring Zero-Payment Transactions to the Guest Checks chapter. Updated Activating the Extension Application for Order Information Service in the Transaction Services chapter. Updated CAPS Optimization for High Loads in the Check and Posting Service (CAPS) chapter. |
October 2023 |
Updated Configuring a Printer in the Printers chapter. |
January 2024 |
Updated the following topics in the Number Look Up (NLU)
chapter:
Updated CAPS Optimization for High Loads in the Check and Posting Service (CAPS) chapter. Updated the following topics in the XProcessor Gift Cards and Plug-ins chapter:
Added the Menu Item Field Security topic to the Employees and Privileges chapter. |
March 2024 |
Updated Creating Menu Item Classes for Condiment Groups in the Condiments chapter. |
July 2024 |
Updated Adding a Workstation in the POS Workstations chapter. Updated Configuring Service Charges in the Service Charges chapter. Updated Configuring Team Service Privileges in the Guest Checks chapter. |