Download archives and reports

The Requests tab on the Site Archives page provides a list of requests created by a site user and those created and shared by a sponsor.

Note:

For additional details about requests, see view archives and reports.

Download an entire request generated by a site or sponsor user

Follow these steps to download an entire request generated by a site or sponsor user.

  1. Click Download under the Download column. Each download is tracked in the Download Log report, which is available to sponsor users.

    Note:

    The download link is replaced with a date indicating the last download. This is an active link that allows users to download a request multiple times.
  2. A Confirmation Required message appears if the sponsor user who generates a request requires confirmation after download; click OK to close the window.

    Note:

    A Confirm link appears under the Confirmation column when confirmation is required. For more information about the confirmation process, see Confirm archives and reports.

Download a specific file from a site request

Follow these steps to download a specific file from a site request.

  1. Click the Request Name to open the Request Details page.
  2. Check the box to the left of the file you'd like to download.

    Note:

    Only one file can be downloaded at a time.
  3. Click Download and save the file locally.
  4. Click Return to be brought back to the Site Archives page.