About email notifications
Required permissions
Sponsor users assigned to a Rights Group with the Administer Archives right can manage email notifications. For more information, see Configure email notifications.
Who can receive notifications
Sponsor and site users with access to Archives can receive
email notifications. See the table below for specific details about each
notification.
Note:
Notifications are set to Yes by default for new studies.Available languages
Each notification includes default text in both English and Japanese, which you can edit. For more information, see Configure email notifications.
Available Notifications
Table 6-2 Notification Details
| Notification | Details | Notes |
|---|---|---|
| PDF or History Request is available for download (Sponsor user)
Note: History Request here and in the cells below refers to the Audit Trail Report and the User Assignment History report. |
CRF Submit sends a notification to the email address of the requester (Sponsor user) when a PDF or History Report is available for download. | n/a |
| PDF or History Request is available for download (Site user, when shared with sites) | CRF Submit sends a notification to the email address of site users when a PDF or History report, shared with sites, is available for download. It is sent only when Yes is selected for Notify Site Users during request creation. | This notification is sent to site users with Archive rights who are associated with the rights group selected under, Select the Rights Group to Control Content. If the setting Allow any Site User to download this request is set to Yes it is sent to all site users with Archive rights. |
| PDF or History Request shared with sites has been downloaded (Default Email Address). | CRF Submit sends a notification to the Default Email Address when a request generated by a sponsor user and shared with sites has been downloaded. | See Specify trial settings to see how to define the Default Email Address. |
| PDF or History Request has been confirmed (Sponsor user). | CRF Submit sends a notification to the email address of the requester (Sponsor user) when a request shared with and downloaded by sites has been confirmed. | This notification is sent to the Default Email Address if there is no email address associated with the sponsors user account. See Specify trial settings to see how to define the Default Email Address. |
| PDF or History Request submitted by a site user (Default Email Address). | CRF Submit sends a notification to the Default Email Address when a site user has submitted a PDF or History Request. | See Specify trial settings to see how to define the Default Email Address. |
| PDF or History Request is available for download (Site user). | CRF Submit sends a notification to the email address of the requester (Site user) when a PDF or History Request is available for download. | n/a |
| Not yet downloaded PDFs or History Requests (Site user). | Sent to remind site users they have not yet downloaded PDF or History Report requests. This notification is sent based on actions taken in the Not Yet Downloaded report. | n/a |
| PDF or History Request has failed (Site user). | CRF Submit sends a notification to the email address of the requester (Site user) when a PDF or History Request has failed. | n/a |
| PDF or History Request has failed (Sponsor user). | CRF Submit sends a notification to the email address of the requester (Sponsor user) when a PDF or History Request has failed. | n/a |
Parent topic: Email notifications