Setting Up a Primary Tenant Administrator

One of the very first tasks to perform in Oracle CASB Cloud Service is to set up the person who will have primary long-term responsible for managing the service as a tenant administrator.

Note:

A primary tenant administrator can be set up automatically, by having that person be the first to log in to Oracle CASB Cloud Service after the person who receives the welcome email logs in.

The first person who receives the initial email with the first login information for Oracle CASB Cloud Service is designated as the root tenant administrator. Typically, this person is not the same person who will have primary long-term responsibility for administering the service. If that is the case in your organization, it is important for the first person who works with Oracle CASB Cloud Service to correctly set up that second person - the primary long-term administrator - as a tenant administrator.

Note:

The tenant administrator role has full permissions to view and change everything in the service. See About Administrator Roles.

  1. Identify the person who will have long-term responsibility for managing Oracle CASB Cloud Service and gather this information:
    • First name.

    • Last name.

    • Email address.

      Note:

      This email address must not contain the percent sign character (“%”).

  2. Add the new tenant administrator as a user in Oracle Cloud My Services portal.
  3. Create an administrator in Oracle CASB Cloud Service, with the tenant administrator role.

    See Adding an Administrator through the Oracle CASB Cloud Service Console.

    Performing this task causes a "welcome" email to be sent to the new tenant administrator, with the login URL and the login user name (the user's email address).

    Note:

    The user's login credentials will be the same for Oracle CASB Cloud Service and for Oracle Cloud My Services dashboard. The password does not appear in the "welcome" email.

  4. Verify that the new tenant administrator is able to successfully log in to the Oracle CASB Cloud Service console:
    • Directly, using the login URL provided in the "welcome" email.

    • Indirectly, through the Oracle Cloud My Services dashboard.