Managing Oracle CASB Cloud Service's Data Center Migration

Overview

Oracle CASB Cloud Service (CASB) is migrating its operation from its current data centers to Oracle Cloud Infrastructure (OCI). The start dates for each region are listed below.

US operations (https://loric.palerra.net) migration from Virginia to Phoenix, the operation will begin on Nov 16, 2019 at 03:00 GMT / Nov 15, 2019 at 23:00 EST / 20:00 PST
EU operations (https://loric-eu.palerra.net) migration from Dublin, Ireland to Frankfurt, Germany on Nov 23, 2019 at 03:00 GMT / Nov 22, 2019 at 23:00 EST / 20:00 PST

The migration of services is expected to take approximately 72 hours to complete. During this time, the Oracle CASB Cloud Service will not be available.

Frequently Asked Questions

The FAQ below provides additional details on possible impacts of data center migration.

What do I need to do?

Probably nothing. Only customers using URL/IP-centric integrations (like whitelisting the CASB service) may need to update their references to the new environments.

The whitelist data contained within the CASB service will not be impacted by the migration to the new data center.

What if I whitelisted the current CASB service IPs for my SaaS services (such as Oracle HCM)?

Only if you have whitelisted CASB IP addresses, you will need to adjust for the new CASB IP address ranges to the services. Most customers will NOT be impacted by the change.

Loric US (https://loric.palerra.net)

Old IP Addresses	NEW IP Address
52.2.237.43 52.3.87.235 52.3.108.162 52.3.205.150 54.173.172.197	147.154.100.76

Old IP Addresses

NEW IP Address

52.2.237.43

52.3.87.235

52.3.108.162

52.3.205.150

54.173.172.197

147.154.100.76

Loric EU (https://loric-eu.palerra.net)

Old IP Addresses	NEW IP Address
52.51.18.195 52.214.65.92	147.154.158.84

Old IP Addresses

NEW IP Address

52.51.18.195

52.214.65.92

147.154.158.84

What will be impacted?

CASB event ingestion and processing will be suspended during the migration. After the migration completes, the service will operation and process any backlog of data that accumulates during the downtime.

Will my login change?

No. The service URLs will change; however, login data will not change. Most customers are authenticating to CASB via the OCI console. These users should see no changes to login or how to access the service.

If you are currently using bookmarks or direct URLs (not via OCI), you will need to use the following URLs.

Region	Old URL	New URL
US	https://loric.palerra.net	https://loric.casb.ocp.oraclecloud.com
EU	https://loric-eu.palerra.net	https://loric-eu.casb.ocp.oraclecloud.com

Will the CASB API endpoints change?

Yes, but the current URLs will continue to work with the new data centers as well.

Region	Old URL	New URL
US	https://api-loric.palerra.net	https://loric.casb.ocp.oraclecloud.com
EU	https://api-loric-eu.palerra.net	https://loric-eu.casb.ocp.oraclecloud.com

Will there be any impact on the email alerts sent by CASB (such as change of sender or sender IP)?

No. Email alerts will not be affected.

What do I need to do if I do not want my data moved to the new data center?

Customers that do not wish to have their Oracle CASB Cloud Services data reside in the new data center regions may remove (unregister) their application services in Oracle CASB prior to the migration. See Removing an Application Instance

No option for retaining CASB operations in the current data center regions will be available after migration.

What about my Discovery data?

Discovery data, which includes only summary event information, will not be migrated. After the migration and the service restarts, new data will be handled normally.