Set Notifications and Preferences

You have two ways to access menu options to update your preferences or notifications:

  • Right-click the desktop app icon in the notification area (Windows) or in the menu bar extras area (Mac).

  • Click the desktop app icon to open sync activity and then click the More icon.

To check and change your preferences, choose Preferences from one of the menus. Preference settings are available in the following categories:
  • Sync
  • Problems
  • Notifications
  • Status Icons
  • Office
  • Accessibility
  • Advanced
Sync Preferences Description

Deleted and Stopped Content

  • Recycle Bin (Windows)

  • Sync Trash folder (Mac)

By default this preference is set to move content that is no longer being synced into a folder called Sync Trash. The Sync Trash folder is in your local account folder and makes it easier to recover files in some situations. For example, you may lose access to files if someone stops sharing a folder you were syncing. Or someone may have mistakenly deleted or moved files in the cloud that you were syncing. Your local content is moved to the Sync Trash folder in those situations. This makes recovering the content easy, but also takes up local disk space until you delete the files from the Sync Trash folder. You can empty this folder at any time if you are confident there is nothing you wish to recover.

If you select Recycle Bin on Windows, folders that are no longer being synced will be moved to your Windows system recycle bin. This can save local disk space when the recycle bin is emptied, but depending on your recycle bin properties, any content that you lose access to might be permanently deleted from your local account folder without giving you the option to recover it.

Similarly, if you select Trash on MacOS, folders that are no longer being synced will be moved to your trash and might be permanently deleted when the trash is emptied.

Deleted Folders

  • Stop syncing

  • Delete in the cloud

Choose what sync should do when you delete a folder on this device. Selecting Stop syncing keeps the synced folder in the cloud. Selecting Delete in the cloud puts the deleted folder into the cloud trash.

Moved Folders

  • Stop syncing

  • Delete in the cloud

Moving folders out of your account can be treated differently than deleting a folder. Selecting Stop syncing here keeps the synced folder in the cloud. Selecting Delete in the cloud puts the moved folder into the cloud trash.

Problems Preferences Description

Disk Space

Specify the amount of disk space (in megabytes) that is required for files to sync. If space drops below the specified amount, sync will stop. Files cannot then be downloaded from the cloud, which will show as a sync problem.

Notifications Preferences Description

Accounts

Specify to be notified when an account goes online, offline, and requires sign in.

Documents

Specify to be notified when a folder is shared with you, a file you uploaded is infected with a virus, or if your storage quota has been exceeded.

Also specify to be notified if actions you take that delete files and folders in the cloud or causes folders to stop syncing.

Conversations

Specify to be notified when someone posts in a conversation you're a member of.

Status Icons Preferences Description

Sync Status Icons

Windows File Explorer lets you specify a status column in the synced folders in your account. Icons in the status column indicate if a file is syncing, pending sync, is locked, or has sync problems.

In some situations sync status icons can get stuck on the sync pending icon. Click Repair Icons to fix if you think this may be happening.

Note:

If your account folder syncs a large number of files or a number of large files, repairing icons can take some time.

Office Preferences Description

Microsoft Office Addin

You can enable the Oracle Content addin so you can share, lock and unlock, view file properties, and start conversations about files in Oracle Content without leaving your Microsoft Office application, such as Outlook, Word, Excel and PowerPoint.

Radial Menu

Show or hide the radial menu that appears when you use Microsoft Office programs such as Word or Excel. This feature is available on Windows only.

Accessibility Preferences Description

Dynamic Sync Activity

Enable dynamic sync activity to have the sync status update automatically in real time in the sync activity list. Disable to manually refresh the sync status list by pressing F5 on your keyboard.

Advanced Preferences Description

Performance

Choose an option based on your hardware capabilities and your sync needs. For example, if you are using a desktop with a fast processor, or you are syncing large amounts of files on a dedicated computer, you may want to select High for the fastest sync rate. Or if you are syncing to a laptop with a slower processor while working in several other applications, you may want to select Low for a slower sync rate but minimal impact to your work. Medium is the default priority. Options are:

  • Low—Sync rate is slowest and other apps are unaffected

  • Medium Low—Sync rate is moderate and other apps may be affected

  • Medium—Sync rate is typical and other apps are slightly affected

  • Medium High—Sync rate is fast and other apps are moderately affected

  • High—Sync rate is fastest and other apps are affected

Startup

Start Oracle Content on login

Enabled by default, this option starts the app automatically when you sign in on your computer. If you disable this option, you will need to manually start Oracle Content in order to sync files.

Updates

Enable to automatically check for updates.

Site Assets

Enable syncing sites assets

Enable to show the Site Assets tab on the desktop sync dialog if you are a site developer and have been syncing site assets such as templates, themes, and components.