Configure General Settings

General settings include file and asset restrictions, customized branding information, settings to enable or disable email notifications, the default time zone, and more.

From the General page, you can perform the following actions:

Restrict File and Asset Types and Sizes

You can limit the types of files that can be uploaded, set file scanning options, and limit the size of uploaded files.

After you sign in to the Oracle Content Management web application as a service administrator, click System in the Administration area of the navigation menu.

On the General page, set the File and Asset Restrictions.
Allow upload of files that can't be scanned: If you want users to be able to upload files that can’t be scanned to check for viruses, such as password protected or encrypted files, enable this option. Only the first 4 GB of a file are scanned for viruses, though larger files can still be uploaded.
This option is disabled by default.

WARNING:
If you enable this option, it’s at your own risk, and you bear all liability for any resulting damages. If you allow unscanned files to be uploaded, it might create risk to you or other users. While the Oracle Content Management interface will mark files that have not been scanned, this visual indicator will not be available in all interfaces, and users might not have any notice that one or more files were not virus scanned. Also, if a file doesn’t pass virus scanning, it can’t be downloaded through a public link.

Virus scanning can fail in the following cases:
- If a file (such as a zip file) contains folders that have a folder depth exceeding 10 levels.
- If a file that contains other files takes longer than 3 minutes to scan.
- If a single file inside a containing file is larger than 100 MB.
If virus scanning fails, the file will be marked as infected, deleted, and an email will be sent to the user who attempted to upload the file, notifying them.

If you enabled upload of unscanned files, additional options appear:
- Attempt to create file previews for unscannable PDF files: Oracle Content Management can attempt to create a file preview for encrypted and signed PDF files. There may still be circumstances where a preview can't be generated, for example, when a PDF is password protected.
- Allow users to report false positives: You can allow users to email an administrator if they believe a file has been falsely marked as infected. When you allow this option, you must also enter the email address of the administrator you want to be contacted regarding false positives.
  When this option is enabled and virus scanning fails, the email sent to the user who attempted to upload the file includes instructions on what to do if they believe the file is safe. The email will contain a link that will create an email, addressed to the specified administrator, with the checksum value of the file in the body of the email.
  
  When the administrator receives the email and determines the file is safe for upload, they enter the checksum value from the email into the False positive files to ignore text box, separating each value with a new line. The virus scan results for these files will be ignored. After entering the checksum value, the administrator should ask the user to upload the file again.
Maximum upload and sync file size: Enter the maximum file size in megabytes.
Block the following file types from upload and sync: Enter a list of file type extensions, separated by commas, to block them from being uploaded. Enter the extensions excluding the period separator (for example, mp3).

Apply Custom Branding and URLs

You can customize Oracle Content Management by adding your own logo and other branding customizations; and changing the links that are available in the user menu to download apps, access help, and send feedback.

After you sign in to the Oracle Content Management web application as a service administrator, click System in the Administration area of the navigation menu.
On the General page, under Branding, customize these elements:
- Corporate Branding Text: Controls the text included in the user interface header and in invitation emails for new users.
  - To display “Content Management”, select Default.
  - To display custom text, select Custom and enter your text.
  - To display no text, select Custom and leave the text box blank.
- Corporate Icon: Add an image to use as the favicon in browser tabs where the web client is open. The icon image should be 32 pixels wide by 32 pixels high.
- Corporate Logo: Add an image to use as a logo for your customized service. The logo shows in the user interface header and notification emails to users. The logo image can’t be bigger than 160 pixels wide by 24 pixels high. Larger images will be resized.
- Download Apps URL: Enter the path to the location of the Oracle Content Management app installation files. This URL is used for the Download Apps link in the user menu.
- Help URL: Enter the URL to the location of your help files. This URL is used for the Help link next to the user menu.
  To take advantage of context-sensitive help, add "?ctx=cloud&id=cecshelp" to the end of your help URL (for example, http://www.oracle.com/pls/topic/lookup?ctx=cloud&id=cecshelp).
- Share Your Feedback URL: Enter the URL to the location you want to send users to provide feedback. This URL is used for the Share Feedback link in the user menu.

Enable or Disable Email Notifications

Notifications alert users when certain events occur, like when someone is added to the instance, when a taxonomy changes, when someone flags you, or when someone creates a public link for a file or folder. Notifications are sent via email or a pop-up message in the desktop app. Administrators control whether email notifications are available in Oracle Content Management.

Important:

This setting enables or disables all email notifications from Oracle Content Management, including welcome emails when a user is added and document link emails when someone shares a file or folder.

To enable or disable email notifications:

After you sign in to the Oracle Content Management web application as a service administrator, click System in the Administration area of the navigation menu.
On the General page, under Notifications, enable or disable the email notifications you want the server to send to users:
- Welcome Email Notifications—If enabled, users will receive an email notification when they are added to the service. The welcome email is customized based upon the user's application role, such as administrator, enterprise user, or standard user. It includes the web address (URL) for the service and the user’s account name and login information.
- Taxonomy Email Notifications—If enabled, taxonomy users will receive an email notification when the taxonomy is promoted, published, removed from the repository, or deleted from Oracle Content Management. Taxonomy users are those that have access to a repository to which the taxonomy is associated. This allows users to take any actions necessitated by the taxonomy change. For example, a user may need to republish assets after a new version of the taxonomy has been promoted to update recategorized assets.
- All Other Email Notifications—If enabled, users will receive an email notification for other events in Oracle Content Management, such as when they are flagged on an item or someone updates a file or folder.
Save your changes.

The default setting is to disable email notifications, but after an upgrade users can still receive email notifications when a folder is shared until the administrator changes the setting to Enabled, then back to Disabled, and re-saves the General page.

After email notifications are enabled, users can set email notification preferences. In the web client user menu, users select Preferences and choose Notifications.

Desktop app pop-up notifications are controlled in the desktop app by the user. In the desktop app, users open Preferences, and click Choose Notifications.

See Setting Notifications and Preferences in Collaborating on Documents with Oracle Content Management.

Set the Default Locale Settings

By default, the web interface time zone, language, and date format is set to match the web browser locale, but users can override this in their user preferences (on the General page). If users change their settings, the changes won’t take effect until the next time they sign in. See Customizing Your Profile and Settings in Collaborating on Documents with Oracle Content Management.

The user interface time zone, language, and date format for the desktop and mobile apps are set automatically based on the user locale set for the operating system. You can’t override this language setting. For example, if a user is running the desktop app on a Spanish version of Microsoft Windows, then the desktop app will also be in Spanish.

Service administrators can configure fallback settings to be used if no web browser locale setting is available.

After you sign in to the Oracle Content Management web application as a service administrator, click System in the Administration area of the navigation menu.
On the General page, under Time Zone and Language, configure the following settings:
- Time Zone—Set the default time zone.
- Language—Set the default language.
- Date Format Locale—Set the default date and time format.
- Start Day of the Week—By default, the week is set to start on Sunday for scheduled publishing. However, you can change the start day as appropriate for your locale.

Purge Content Delivery Network (CDN) Cache

By default, Oracle Content Management sites and assets are delivered using a CDN for improved performance and security. If content isn't refreshed properly on your instance's domain, you can manually purge the CDN's cache to remove files or force an immediate update. This purge only works with the built in domain (.ocecdn.), not with custom vanity domains or friendly management domains set up through Oracle Support or third party CDNs.

After you sign in to the Oracle Content Management web application as a service administrator, click System in the Administration area of the navigation menu.
On the General page, under Content Delivery Network, click Purge.
While the CDN cache is being refreshed, performance might be temporarily affected.

Additionally, you can configure the amount of time items are cached on the system administration Assets page.