1 Understand the Oracle Service Cloud (RightNow) Adapter

Review the following conceptual topics to learn about the Oracle Service Cloud (RightNow) Adapter and how to use it as a connection in integrations in Oracle Integration. A typical workflow of adapter and integration tasks is also provided.

Topics:

• Oracle Service Cloud (RightNow) Adapter Capabilities

• What Application Version Is Supported?

• Workflow to Create and Add an Oracle Service Cloud (RightNow) Adapter Connection to an Integration

Note:

There are overall service limits for Oracle Integration. A service limit is the quota or allowance set on a resource. See Service Limits.