How do I send email notifications from a comment?

Notify and send emails to a specific user or to all the assignees of a task by tagging them when you enter comments in tasks. This lets you share feedback, ask questions, and notify other task participants immediately on the actions you're performing on the task.

To send email notifications from a comment entered for a task:

1. In the Integration Cloud navigation pane, click My Tasks.
2. Click the title of the task you want to work on.
3. Expand the Comments field and tag assignees associated with the task in one of the following ways.
   1. Enter userid, for example @john doe, to send the email to a specific user.

      Enter the first few letters or the whole userid. A pop-up appears with a list of suggested userids depending on what you typed. Select the required userid from the list. Note that you have to always select the userid from the suggested userid list that pops up.

   2. Enter @assignees to send the email to all the assignees of the task.
4. Click Post Comment.

   
   Description of the illustration comment-notify.png

   An email is sent as you specified. Its subject states that a comment has been added for the particular task. For example - Comment added for task: Submit Loan Application Document.

   To view details of the task for which the comment was added, click the task link that is provided in the email.

   A message appears in the task if the email is sent successfully. For example, Notification is sent to @john doe.

Note that for this feature to work, email notifications must be enabled in the Admin UI. See Enable Email Notifications.