1. Using the Zendesk Adapter with Oracle Integration Generation 2
  2. Add the Zendesk Adapter Connection to an Integration
  3. Invoke Operations Page

Invoke Operations Page

Select the module and operation to perform on the Zendesk application.

Note:

If you cannot see one or more custom fields in the mapper or API response after you configured the operations related to the Tickets module, you must regenerate the Zendesk endpoint to see the missing fields.
Element Description

Select Create, Update or Delete

(Displayed if the Create, update, or delete information option is selected on the Action page.)

Displays the following options: Create, Update, and Delete.

Select module

Select a module, such as Tickets, Users, Organization, and so on.

Filter by module name

Type the initial letters of the module name to filter the display of names in the list.

Select operation

Select an operation name, such as Create Ticket.

Filter by operation name

Type the initial letters of the operation name to filter the display of names in the list.

Specify the number of records per page (Default:20 and Max:100)

Enter a numerical value between 1 - 100 as the number of records to return per API call. The default value is 20.