Define Alerts

Alerts define conditions for milestones or indicators to notify users when those conditions are met.

For an understanding of alerts, see Alerts.

To optionally define an alert for a model:

1. On the Models page, open the model for editing.
2. Click Alerts.

   If no alerts exist for the model, the Alerts page looks like this:

   
   
   

   If alerts have been defined for the model, the Alerts page looks like this:

   
   
   
3. Click Add Alert, then enter an alert name and optional description.
4. Define the required alert Condition:
   • To define an alert based on whether or not a milestone is passed:
     • Based On: Select Milestone.
     • Select Milestone: Select the milestone for which you want to define an alert.
     • Select whether the alert should be issued when the specified milestone is Passed or Not Passed Within a selected time.
   • To define an alert based on the value of an indicator (dimension or measure):
     • Based On: Select Indicator.
     • Select Indicator: Select the indicator for which you want to define an alert.
     • Operator and Value: Select the operator and enter a value to define the condition for issuing the alert.
5. Define the alert Action:
   • Click Configure to open the Configure Alert dialog:
     
     
   • Configure the email for the alert notification:
     • To: Enter one or more individual or group email addresses, separated by commas.
     • From: Select a sender from the dropdown list, which is populated by the configuration on the Notifications page in Oracle Integration. See Send Service Failure Alerts, System Status Reports, and Integration Error Reports by Notification Emails in Using Integrations in Oracle Integration.

     • Subject and Body: Enter text you want to provide for the notification. The body text supports HTML markup tags. Type $ to select and insert the unique instance identifier, indicators, or a link to the Business Transaction Details dashboard.

       Note:

       To be successfully extracted, the identifier and indicator values must be mapped to the same milestone for which the alert is configured. See Define a Unique Instance Identifier.

       In the notification email that the recipient receives, the indicator placeholders in subject and body are replaced with the actual values. The link placeholder is replaced with a clickable link to the Business Transaction Details dashboard. For those indicators whose values are not available, their placeholders will be replaced with the text [Not Available].

6. Click Done, then click Save.