Known Issues for Oracle Cloud Infrastructure Process Automation

Learn about the issues you may encounter when using the current version of Oracle Cloud Infrastructure Process Automation.

Topics:

Connector issues

The following issue is related to connectors:

Issue while using the OCI Signature security policy: Any call using OCI signature policy with passphrase fails and results in error.

Analytics issues

The following issues are related to Analytics:

  • Terminal end event does not get linked to the activity node.

Form issues

The following issues are related to forms:
  • When you change the browser language to Japanese, auto binding of user interface components may not work correctly.

Process issues

You may find the following issues with structured and dynamic processes while creating and configuring them in Designer, and running them in Workspace.

Structured processes:

  • This issue has been noted in Safari browser: While designing a structured process, when you try to add a data object from the Data pane, the Add button disappears. As a workaround, close the Data pane and reopen it.
  • The audit page shows more parallel gateways than what the process was designed with.

Dynamic processes:

  • You may find that user task never expires in a structured process that is called by a dynamic process. This happens as process variables for the activities in the dynamic process are not set.
  • When a dynamic process is suspended, the isSuspended flag is not set to true for the associated tasks.

REST API issues

Search APIs do not support unicode characters.

Search issues

The following issues are related to the new business search in the Tasks and Tracking pages:

  • For an administrative user, tasks assigned to non-existent users appear in the My tasks tab.
  • Active instances do not appear on the tracking page when searched using the defined fields.
  • On the tasks and tracking pages, there maybe a mismatch in the number of tasks and instances that appear as compared to the previous release.
  • Search for instances using the business key as free text search may not give the correct results.
  • Dynamic process instances search using the business key and the * wildcard character may not give the correct results.
  • Searching for tasks may not display the correct results if the browser language is changed to German.
  • Search for instances and tasks that have one or more assigned members doesn't give results.

User task issues

The following issues are related to user tasks:
  • When the parent process is suspended, performing an action on the task of a child process will result in error.
  • Expired tasks do not appear in the assigned tasks tab of the user. As a workaround, you can view the expired tasks using the Started by me filter.
  • A user with managed permissions of a process is unable to get the user tasks of a deactivated user.
  • If you assign a task to a user and the user is later deactivated or deleted in IDCS, then an admin user encounters an error on clicking the Managed by me tasks tab filter.

  • Audit shows incorrect data for a human task with parallel approval policy.

    For example:
    1. Create a human task with parallel assignees as approval policy.
    2. Create three roles each with different users.
    3. Assign the human task to these three roles each with percentage required as 30%
    4. In runtime, the task appears to all three users. If the third user approves the task first, the task gets completed as percentage required was set as 30%.
    5. Now if you open the Audit window, it shows that all three users completed the task which is not correct as only one of the three users completed the task.
  • More information page of a task gives correct details of created by user while audit details provide last performed user details.
  • When a task payload is modified, the audit API does not show the changes.

Workspace issues

The following issues are related to Process Automation Workspace:
  • Re-trying a service task takes long time: After correcting the issue for failure, when you retry a service task it may take a long time to execute. Process state is also not refreshed automatically after the retry.
  • Terminated process activity doesn't open under Activities in the Tracking page This issue is specific to the following use case - A dynamic process is configured such that the first stage has a service task followed by a process activity. The process activity has a enable condition tha specifies that it will get enabled only when the service task is completed. In runtime, if the service task fails due to unavailability of REST API, the process activity will be terminated. If you try to open the process activity from the Workspace Tracking page under the Activities tab, the child process doesn't open and the page keeps loading.

Data association issues

The following issues are related to data association:
  • When you add the days duration to the current date function and pass it to the service task, an error maybe displayed.

Decision service issues

The following issue is related to decision service:

  • Adding a decision table containing a string function to a output decision of a decision service results in an error message. As a workaround, create a dummy function and link it to the decision table.

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