1. Working with EPM Automate for Oracle Enterprise Performance Management Cloud
  2. Command Reference
  3. EPM Automate Commands
  4. feedback

feedback

Sends feedback to Oracle and to the Service Administrators of the environment and automatically uploads all the EPM Automate log files created in the last 24 hours from the current directory.

You may, optionally, upload additional files (for example Fiddler trace files) that you may want Oracle Support to use to diagnose why the current issue occurs.

This command, which mimics the Provide Feedback feature of the service, is especially useful for providing feedback to Oracle in cases where the user interface is unresponsive or you encounter an issue while running EPM Automate.

For information on the Provide Feedback feature, see Helping Oracle Collect Diagnostic Information Using the Provide Feedback Utility in Getting Started with Oracle Enterprise Performance Management Cloud for Administrators.

This command returns a message, similar to the following, informing that feedback does not create a service request. If you need help from Oracle to resolve an issue, you must file a service request. The command displays a UDR reference number, which you should include in the service request that you file.
Sample message displayed on running the feedback command

Applies to

Planning, Planning Modules, FreeForm, Financial Consolidation and Close, Tax Reporting, Account Reconciliation, Profitability and Cost Management, Enterprise Profitability and Cost Management, Oracle Enterprise Data Management Cloud, Narrative Reporting, Sales Planning, and Strategic Workforce Planning.

Required Roles

Service Administrator, Power User, User, Viewer

Usage

epmautomate feedback "Comment" [Screenshot="FILE_PATH"] [File="FILE_PATH"] where:

  • Comment is text that describes the issue about which this feedback is being submitted. Comments must be enclosed in quotation marks.

  • Screenshot, optionally, identifies the name of a graphic file that illustrates the issue for which this feedback is being submitted. You can submit multiple screenshots by repeating this parameter and value as needed.

  • File, optionally, identifies the name of a file that you want Oracle support to use to resolve the current issue. Use this parameter to submit Fiddler traces or other files to Oracle. You can submit multiple files by repeating this parameter and value as needed.

Examples

  • Windows: epmautomate Feedback "runplantypemap CampaignToReporting ClearData=True did not clear data from aggregate storage" Screenshot=C:/feedback/issue.jpg File=exampleScript.ps1 file=trace.har
  • Linux: epmautomate Feedback "runplantypemap CampaignToReporting ClearData=True did not clear data from aggregate storage" Screenshot=/scratch/screens/issue.jpg File=/home/feedback/trace.har