Terminate or reinstate an account

We recommend that you terminate a user account when the user is no longer employed by your company.

To terminate a user account:

1. Navigate to the User Details page for the user account.
   1. Under Administration in the menu on the left, click Users.
   2. For the Display Name:
      • From the list, select Equals.
      • Type the user name in the field.
   3. Click Search on the right.
   4. In the Search Results section, click the link in the User Login column to open the User Details page.
2. Click Lock Account to prevent the account from being used.
3. In the Lock Account confirmation dialog box, click Lock.
4. Select the Roles tab.
5. Select the role you want to remove.
6. From the Actions list, select Remove.

   The Remove Roles page opens.

7. Review the roles in the cart. You can click Remove to the right of a role to exclude it from the cart.
8. Click Submit in the top right.

   The message Successfully completed the operation appears.

   Note:

   If you need to remove delegated administrator roles from this account, contact Health Sciences Support for assistance.
9. Click the x button in the top right corner to close the dialog box.
10. On the User Details page, click Disable User.
11. On the Disable Users page, click Submit in the top right.

    The message Successfully completed the operation appears after the user has been disabled.

To reinstate a user account that was terminated:

1. Navigate to the User Details page.
   1. Under Administration in the menu on the left, click Users.
   2. For the Display Name:
      • From the list, select Equals.
      • Type the user name in the field.
   3. Click Search on the right.
   4. In the Search Results section, click the link in the User Login column to open the User Details page.
2. Click Enable User.
3. On the Enable Users page, click Submit in the top right.

   The message Successfully completed the operation appears after the user has been enabled.

4. Update user information, if necessary. See Update a user's name, email address, or user login for details.
5. Assign roles to the user. See Assign roles for details.
6. Reset the account password. See Reset a password for details.