1. Using Common Features
  2. View Status and Other Details for Scheduled Processes

View Status and Other Details for Scheduled Processes

After you submit a scheduled process, you can track its progress. Processes can finish running in seconds, or a few minutes, or even longer.

If something interrupts a process while it's running, for example a server restarting, then the process automatically picks up where it left off. If you need to see all processes, not just the ones you submitted, ask your security administrator to assign you a custom role that has the ESS Monitor Role (ESSMonitor) or ESS Operator Role (ESSOperator).

Here's where you can find processes that were submitted:

  • Scheduled Processes work area

    Search Results table and Details section on the Scheduled Processes Overview page
  • Other work areas with a section for scheduled processes, if available.

    Section on other work areas where you can monitor scheduled processes

Check the Status in the Scheduled Processes Work Area

Here's how you find your scheduled process and see how it's doing.

  1. Click Navigator > Tools > Scheduled Processes.

    The Search Results table shows processes that were submitted in the last hour because the default saved search is Last hour. The table might be blank if nothing was submitted in the last hour.

  2. If you don't see the process, click the Refresh icon or run a search. For the search, enter your own criteria or select another saved search. Here are a few examples of saved searches you can use:

    • Last 24 hours

    • Last 72 hours

    • Cancelable Processes

    Tip: If submission notes were entered when submitting the process, you can use the Submission Notes column to help identify the process.
  3. Refresh the search results at any time to see the latest status of the process in the Status column. You can also check the Start Time column to see if the process has started running yet.
    Note: Times such as start time and scheduled time are shown in the time zone you set in your preferences. If you change your preferences, you can see the change in the Scheduled Processes work area next time you sign in.

  4. To get more details about the status, select your process in the Search Results table and open the Status Details tab. Here’s some of the information you might find:

    • Status description, which explains what the current status means.

    • The position of the process with the Ready status, in the sequence of submitted processes. For example, if your process is queued up for submission at position 5, there are four processes that need to start running before your process starts.

    • Duration of a process, based on its current status.
      • How long process has been blocked: If a process is blocked, you can see how long it has been in the blocked status. For blocked processes, you can also expand the Incompatibility section to get information about which incompatible processes are preventing yours from running.
      • How long process has been running: If a process is running or completed, you can see how long it has been in the running status. If your process is in progress, and it’s blocking other processes, you can also see IDs of those processes, which can’t run until yours is done.
      • How long process took to complete: If a process is completed, you can see how long it took to complete with Error, Finished, Warning, or Succeeded status.

    • On the Status Details tab, you can also expand the Status of Items to Process section, if available.

      Here are a few things to know about the Status of Items to Process section:
      • This section isn't available for process sets. But, it's available for individual processes, including those within process sets, that are in these statuses:
        • Running
        • Completed
        • Succeeded
        • Error
        • Error Auto-Retry
        • Error Manual Recovery
        • Canceled
        • Canceling
        • Warning
        • Hold
        • Paused
      • If a specific process is predefined to show progress information through graphs, you can see that information in one or more graphs. For example, a process importing lines from a file might show a graph called Lines. You hover over parts of the graph to see how many lines are successfully imported, how many ended up in error, and how many are still pending. A process can have multiple graphs, depending on what it’s working on.

  5. With your process still selected in the Search Results table, optionally click the View Log button (if available), especially if information isn’t available in the Status of Items to Process section. The type of information in the log varies, depending on the process. You can open the log from here only if the process is currently running. When the process is done, you might want to also take a look at the final log, if any, from the Process Details tab.

View Other Details in the Scheduled Processes Work Area

To get more information about a scheduled process, select it in the Search Results table and see the Process Details tab that appears after the table. These are some of the details you might find:

  • Completion text, which is automatically generated when the process reaches a final state. What you see depends on the process. For example, it might say that the process finished 1792 records in less than a second.

  • The log attachment, for example for details about why the process ended in error.

  • Report output that the process generated, if any.

  • Parameters for the scheduled process.

    • Open the Parameter Names with Values subsection to see the parameters from the Process Details dialog box and the values that were entered when the process was submitted.

    • Use the All Parameter Values subsection for troubleshooting purposes, if you need to see the parameters and values in their actual, technical format. This subsection might have more parameters. For example, some processes run with additional parameter values that are derived from the parameter values you entered when you submitted the process.

Monitor Scheduled Processes in Other Work Areas

Some work areas have a section where you can monitor the scheduled processes that were already submitted.

  1. Go to the section if it's available, usually on the landing page of the work area.

  2. Click the Refresh icon if you don't see any processes or need to see the latest status.

    • If you still don't see the process you're looking for, try changing the filters. If that doesn't help, use the Scheduled Processes work area instead.

    • If submission notes were entered when submitting the process, you can use the Submission Notes column to help identify the process.

  3. Do either of these things to check on the progress of the process:

    • For more details about the status, click the status link. For example, if a process is in the Ready status, you can click the Ready link in the Status column to see where the process is in the submission queue.

    • Check the Start Time column to see if the process has started running yet. If it has, you can click the link in the View Log column to get information about how the process is running.

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