How do I set up a Slack channel?
You can integrate your sales and service application with Slack in two ways. Depending on your company's requirement, you must follow the steps listed in one of the following sections:
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Set Up a Slack Channel: Method 1: If you plan to use only the predefined slash commands and you don't plan to change existing commands or create your own commands in Slack.
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Set Up a Slack Channel: Method 2: If you plan to create your own slash commands in Slack.