1. Implementation Reference
  2. Create Products

Create Products

When you create a product, you enter product basic information and save the product for the first time.

Keep in mind that:

  • After you create a product using the sales products UI, you can't delete it. But you can hide it in the UI by deselecting the Eligible to Sell option in the product details screen.

  • The fields in the sales products UI don't map name-for-name to the SCM application; see the table in this topic for more details.

Here's how to create a new sales product:

  1. Navigate to Sales > Products.

  2. In the Products overview page click Create Product.

  3. In the Create Product page, fill out the fields.

    This table shows the fields, their descriptions, and the table columns in SCM products that they map to:

    Note: To speed up product creation, import your products and product groups. See the Download the Macros for Importing Products and Product Groups topic in the Implementing Sales guide for more information.

    Field

    Description

    SCM Products Table Column Mapping

    Product Number

    Enter a unique product number. You can't edit this field after you save the product.

    Item

    Name

    Enter the name of the product whose number you entered.

    Description

    Description

    Enter a description for the product.

    Long Description

    Sales Product Type

    Further categorize the product by selecting a product type. See Significance of the Sales Product Type Fieldfor more information.

    Sales Product Type

    Default UOM

    Select the default UOM for the product. You can't edit this field after you save the product.

    Primary Unit of Measure

    Eligible to Sell

    Check this box to make the product available in the consuming Sales applications.

    Customer Orders Enabled

    Eligible for Service

    Optionally, if integrating with the Service Request application, enable this option. Only products with this option set can be used in the service request application.

    Service Request

    Enable Customer Self-Service

    Optionally, if integrating with Oracle Digital Customer Service or another third-party customer self-service application, enable this option. Only products with this option set can be used in customer self-service applications.

    Enable Customer Self-Service

  4. Save your changes.

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