Age User Context Relevancy Feed

Use the Age User Context Relevancy Feed scheduled process to purge user context data. This context data is found in smart lists for Accounts, Opportunities, Leads, Partners, and so on. As an administrator, you can reset user context data for all users in your organization.

You can also use this scheduled process to clear data for a specific set of users. You can run this scheduled process when needed and for a maximum of 10 users.

When to Use

This scheduled process:

  • This scheduled process supports Smart list Saved Searches in Workspace, Infolets, Mobile, Digital Assistant, and Office 365.

  • This scheduled process removes stale data in the User Context and hence in Smart Lists.

  • You can specify the maximum number of days the data is relevant based on the creation date of the user relevancy feed using the Relevancy Aging Maximum Number of Days (ZCA_UC_AGING_CYCLE) profile option. The default value of this profile option is 30 days.

Privileges Required

Verify that you have the following roles:

  • Sales Administrator

  • Channel Administrator

  • CRM Applications Administrator

  • Partner Administrator

Before You Start

Review the following before scheduling this scheduled process:

Recommended Frequency:

  • We recommend that you run this scheduled process once daily.

Execution Time:

  • This scheduled process takes, typically, less than 30 seconds to process 25k records for a given user.

Parameters

Parameter

Optional or Mandatory

Description

Parameter Values

Special Combinations Required

Notes

User List

Optional

Specify a list of users by separating the names with commas.

List of users

None

If you don't provide a list of users, by default, this scheduled process ages the user context feed for all users.

Troubleshooting Steps

  • As an administrator, you can set up your email for notification while setting up the scheduled process.

  • If this scheduled process didn't run successfully, errors are displayed and the sales administrator would have to take necessary action. You may have to contact Oracle Support.

  • You can start the process again or spawn a new scheduled process.

  • To verify that this scheduled process has been successful, go to Tools > Scheduled Processes and check active or completed scheduled processes.