Student Letters
Use delivered Letters to comply with US Department of Education (ED) notification and document requirements.
Overview
This topic primarily discusses delivered Letters. Delivered Letters are used to
comply with ED notification and document requirements. Letters are produced in PDF
format that are available in both the FAS and Student Self-Service UIs.
Note: In
Student Self-Service, Letters are found in the Messages
tab.
See Overview of Letters in the Implementation Guide for
information about Triggering actions, integration events, At-Will letters, and the
Letter process.Letter Triggering
The Letter process starts when a triggering action occurs; for example, a student’s
Fund Status changing to Awarded or Enrollment Status
changing to Withdrawn. Triggering Events are associated with Letters using
the Letter Configuration Workbook. Here is a list of
Triggering Events and their Schedule Keys:
Note: Trigger Events that are
applicable to Student Financial Planning (SFP) only are noted.
| Triggering Event | Schedule Keys |
|---|---|
| FasCreditBalanceInformationEvent (SFP only) | externalStudentId/letterCode |
| FasDisbursementAcceptanceInformationEvent (SFP only) | externalStudentId/letterCode |
| FasDisbursementAcceptanceInformationV2Event (SFP only) | externalStudentId/letterCode |
| FasDisbursementCancelEvent (SFP only) | externalStudentId/letterCode |
| FasDisbursementInformationEvent (SFP only) | externalStudentId/letterCode |
| FasDocumentRejectedEvent | externalStudentId/letterCode |
| FasDocumentRequestCanceledEvent | externalStudentId/letterCode |
| FasDocumentRequestEvent | externalStudentId/letterCode |
| FasFinancialPlanOutboundEvent (SFP only) | externalStudentId/letterCode |
| FasGrantOverpaymentReferralEvent (SFP only) | externalStudentId/letterCode |
| FasProfessionalJudgmentProcessOutboundEvent | externalStudentId/letterCode |
| FasReturnToLenderEvent (SFP only) | externalStudentId/letterCode/enrollmentId |
| FasSapAcademicInformationEvent (SFP only) | externalStudentId/letterCode |
| FasSapAppealsProcessInformationEvent (SFP only) | externalStudentId/letterCode |
| FasStudentAwardInformationEvent (SFP only) | externalStudentId/letterCode |
| FasStudentAwardInformationV2Event (SFP only) | externalStudentId/letterCode |
| FasStudentNotificationEvent | externalStudentId/letterCode |
| FasStudentRecordHoldPlacedEvent | externalStudentId/letterCode |
| FasValidIsirProcessStatusInformationEvent | externalStudentId/letterCode/awardYear |
| TeachEligibilityCheckFailed (SFP only) | externalStudentId/letterCode |
| TitleIvEligibilityCheckFailed (SFP only) | externalStudentId/letterCode |
When the Letter Batch Job is run, PDF versions of the letters are available in the FAS and Student Self-Service UIs.
Letter Configuration
Use the Letter Configuration Workbook to configure Letter generation by Letter Code. A Baseline Configuration for Letters is delivered with each release.
Navigation to Letters in FAS
Query a student and navigate to .
Click Print to view the PDF letter file.
Navigation to Letters/Messages in Student Self-Service
Note: Letters are referred to as Messages in Student Self
Service.
Query a student and navigate to .