Modify Templates

Templates enable you to define the format for alert notifications.

To modify an existing template for an Event alert:

1. On the Templates tab, click Edit and select Manage Recipients and Message for the template.

2. On the Edit Template page, click Add Recipient to add a new recipient.

3. In the Communication Method column, select email or worklist from the list of values.

4. In the Expression field:

   • Edit or add the expression for the email address or user name of the recipient.

   • Edit or add the expressions for comma-delimited email addresses or user names of multiple recipients.

5. In the Message section, set up the notification format.

   1. Select the HTML or Text format for the message text.

   2. Edit the message subject.

   3. Use the rich text editor to format the message text. You can select options such as font, size, style, and so on.

   4. Edit the message text.

6. Click Apply to save the changes and return to the Edit Event Alert page.