How do I Enable Notifications to HR When Feedback is Provided on a Request by HR?

You need to enable the templates in Alerts Composer.

  1. Go to Tools > Alerts Composer.
  2. Enter the alert name HRE Touchpoints Feedback Provided.
  3. Enable the templates Mgr/HR notified, provider completes/revises feedback for goal and Manager/HR notified, participant completes/revises feedback.