What do I do if the process for creating indexes keeps failing?

It might be because of one or more of these reasons.

  • You entered incorrect index names while submitting the process. Make sure that your ESS job parameters have the correct index names. If the problem persists, contact your help desk.

  • You might not have enabled the search extension framework. Make sure you enable it.

  • Your search cloud service isn't reachable. To check its availability, submit the ESS process to check Search Cloud Service availability process.