Manage Exceptions for Configured Items

Use the Manage Configured Item Exceptions page to manage exceptions that happen when orchestration creates a configured item at run time.

Situation	What Orchestration Does	What You Do
Orchestration creates a configured item but a problem happens when it adds details for downstream processing.	Creates an exception and continues to process the sales order.	Use the logs to fix the problem. Orchestration uses entities in the configuration model to create each configured item. Entities include subinventories, locators, item transaction defaults, inventory consumption rules, units of measure, and so on. Orchestration logs errors that happen.
Orchestration can't create the configured item.	Creates an error, sends the error to Order Management, and stops processing the sales order.	Fix your set up, then resubmit the supply request. The set up for the configured item in the Product Information Management work area probably isn't correct.

1. Go to the Supply Orchestration work area.

2. Click Manage Configured Item Exceptions.

   The search results displays the current exceptions.

   Attribute	Description
   Base Model	Name of the configuration model item.
   Item	Name of the configured item that contains the problem.
   Organization	Organization that you associated with the configured item.
   Resubmit Count	Number of times you resubmitted the configured item.

Select one or more rows, then click.

• Actions > Resubmit. Resubmit the configured item for processing. Make sure you fix the problem that causes the exception, then resubmit.

• Actions > Ignore Exception. Remove exceptions from the list. The problem that caused the exception remains but doesn't display in the list.

Here are the exception types you can search on.

• Consumption Rules

• Item Attachments

• Item Categories

• Item Locators

• Item Inventories

• Item Subinventories

• Item Transaction Defaults

• Related Items

• Units of Measure Interclass

• Units of Measure Intraclass