Mass Update Claims
The Mass Update Claims scheduled process updates the selected open manual claims, deductions, and overpayments.
When to Use
This process is triggered when you perform the mass update from the user interface. The selected claims are moved to the Update In Progress status when the process is running. These claims are then automatically advanced to the Open status when the update is complete.
You can also use this process to reprocess stalled claims.
Privileges Required
- Reprocess Stalled Claims (CJM_REPROCESS_STALLED_CLAIMS_PRIV)
Specifications
Review the following before setting up this scheduled process:
| Specification | Description |
|---|---|
| Job Type | As needed. |
| Frequency | You are encouraged to run the process when claims are stuck in update in progress status. |
| Time of Day | Any time of the day. |
| Duration | Varies depending on the volume of data to be processed. |
| Compatibility | When submitted manually, there should be only one instance of the job running at any point of time for a specific business unit. |
Parameters
None
Troubleshooting Information
- You can view the status of the Mass Update Claims scheduled process in the Scheduled Processes work area.
- The validation errors and warning messages that prevented the Mass Update Claims scheduled process are displayed in the error log.
- Any interactive warning validations are NOT performed.
- When the program is submitted, you can Resubmit, Put on Hold, Cancel Process, Release Process as provided by the Scheduled Processes work area.