Overview of Journeys
A journey is a collection of tasks to facilitate a business process.
You can configure a journey with one or more tasks with each task having its own performer. You can assign the journey to workers during their personal and professional transitions. Tasks help workers when they experience an event, be it work related, such as transfer or personal, such as an update to their marital status. Irrespective of the journey category, journeys enables all stakeholders involved in a journey to track and manage their tasks effectively.
You can create a journey by building on an existing template or create a brand new template. A journey can be assigned manually or automatically. You can assign a journey to other people or assign it to yourself.
- Contextual Journeys to configure tasks that need to be performed by different performers before a HR transaction. For example, tasks that a manager needs to do before a transfer action.
- Guided Journeys to support users by providing guidance, such as tutorials, company policies, and best practices in the context of an HCM flow. For example, tasks to help a line manager transfer an employee.
- Survey Journeys to create a survey and assign it to people in your organization. For example, regular pulse surveys to seek feedback on workplace satisfaction or a general survey to provide feedback on the onboarding process.