Schedule Fulfillment Lines Manually

Order Management usually schedules a fulfillment line when it assigns an orchestration process to the line. However, if the fulfillment line is currently processing a manual scheduling step, then you can manually schedule the line.

1. On the Overview page, click Manage Fulfillment Lines.

2. On the Manage Fulfillment Lines page, select one or more fulfillment lines.

   To select more than one line, hold down the CTRL key while you select each line.

3. Click one of the these.

   • Check Availability, then select a scheduling option. If you select Override Schedule, then order promising doesn't calculate options.

   • Schedule.

   • Actions > Edit, then modify an attribute that will reschedule the line, such as Requested Ship Date or Requested Arrival Date.

Note

If You	Then
Unschedule a fulfillment line.	Order Management releases supply so it becomes available for some other, higher priority fulfillment line. If you unschedule a fulfillment line, then Order Management sets the status of the line to Awaiting Scheduling.
Schedule a configured item or shipment set.	If you select an option for one or more fulfillment lines, and if these lines are part of a configured item or shipment set, then Order Management applies the scheduling option that you select to all of the fulfillment lines that are part of the configured item or shipment set.
Attempt to schedule or unschedule a fulfillment line that's on hold.	You might encounter an error that prevents you from doing an action on a fulfillment line. Schedule Unschedule Reserve Unreserve Its possible a hold on the fulfillment line is preventing you from doing the action. See if there's a hold on the line. If there is, release it, then do the action. For details, see Sales Order Hold.

Override the Schedule

If you set Override Schedule to Yes, then Order Management schedules shipment depending on how you edit the fulfillment line.

What You Set	What Order Management Sets
Scheduled Ship Date	Scheduled arrival date and shipping method.
Scheduled Arrival Date	Scheduled ship date and shipping method.
Scheduled Arrival Date and Shipping Method	Scheduled ship date.
Scheduled Ship Date and Scheduled Arrival Date	Nothing.

Note

• Scheduled Ship Date or Scheduled Arrival Date is required.

• If you don't set a value for an attribute in the Edit Fulfillment Lines dialog, then Order Management gets the value from the fulfillment line.

• Shipping Method is optional. If you don't set it, and if its not available on the fulfillment line, then Global Order Promising sends it and the scheduled dates.

• Order Management updates the shipping method only if the order administrator sets up Global Order Promising to promise sales orders. If it's not set up, then the shipping method might not contain a value. Contact your order administrator for details. For background, see Overview of Global Order Promising.

If you select:

This Option as the Source	Then You Must Set This Attribute
Warehouse	Warehouse
Supplier	Supplier and Supplier Site

Order Management applies these behaviors only when you edit the fulfillment line in a fulfillment view, not while you edit the order line when you create or revise the sales order.

Schedule Fulfillment Lines During a Drop Shipment

An application that's downstream of Order Management might cancel the purchase order or purchase request for a for a variety of reasons, such as supply isn't available to fulfill the item in time to meet the requested fulfillment date. Oracle Procurement is an example of a downstream application.

If a downstream application cancels the purchase order or purchase request, then Order Management updates your sales order differently depending on whether your order administrator has set up Order Management to use Global Order Promising.

Order Management Uses Global Order Promising

If the downstream application cancels the purchase order and it:

Doesn't Cancel the Purchase Requisition	Cancels the Purchase Requisition
Order Management sets the fulfillment line status to Requisition Created.	Order Management sets the fulfillment line status to Manual Scheduling Required. You can do one of the actions described earlier in this topic to manually schedule the line.

Order Management Doesn't Use Global Order Promising

If the downstream application cancels the purchase order and it:

Doesn't Cancel the Purchase Requisition

Cancels the Purchase Requisition

Order Management sets the fulfillment line status to Requisition Created.

Order Management sets the fulfillment line status to Change Pending, and displays a message. For example: The procurement application canceled the requisition line or purchase order schedule for sales order 528693, fulfillment line 1-1. (DOO-2685997) To fix this problem, try one of these solutions. Use the Revise Order page to cancel this fulfillment line. Assign a different supplier or warehouse. If the supplier can fulfill demand now, then use the Orchestration Process page to recover the task.