How Performance Status For Tasks And Resources Is Calculated

Performance status is individually calculated for all levels of the task and resource hierarchy.

The performance status for individual tasks and resources is calculated only for percentage-based KPI values. These calculations are based on the threshold values that you set while creating percentage-based KPIs.

Settings That Affect Performance Status for Tasks and Resources

In the Manage Financial Project Settings page, if you enable the Track KPI by Task and Track KPI by Resource settings for a KPI, then a status indicator appears for the task and resource on project performance reports when the individual KPI value isn't on track. This helps identify troubled tasks and resources in a hierarchical task and resource structure in a project.

Examples of Performance Status for Tasks and Resources Calculations

Let's assume that for the KPI named ITD Nonbillable Cost as a Percentage of Total Cost, the threshold values are defined as listed in the following table. The status of the tasks and resources is calculated as listed in the Status Indicator column.

Threshold Level

Threshold Range From

Threshold Range To

Status Indicator

1

-99.00%

-12.00%

Critical

2

-11.99%

-5.00%

At Risk

3

-4.99%

4.99%

On Track

4

5.00%

11.9%

At Risk

5

12.00%

99%

Critical

Suppose that the System Implementation main task contains six sub tasks: Planning, Definition, Build, Test, Release, and Support. The table shows the corresponding costs for each sub task and the ITD Nonbillable Cost as a percentage of the total cost. The sum of the cost of each sub task rolls up to the main task.

Task Hierarchy

Task

ITD Nonbillable Cost

ITD Billable Cost

ITD Total Cost

ITD Nonbillable Cost as a Percentage of Total Cost

1

System Implementation

21,000

105,000

126,000

16.66%

1.1

Planning

0

21,000

21,000

0%

1.2

Definition

6,000

51,000

57,000

10.53%

1.3

Build

15,000

33,000

48,000

31.25%

1.4

Test

0

0

0

0%

1.5

Release

0

0

0

0%

1.6

Support

0

0

0

0%

The ITD Nonbillable Cost as a Percentage of Total Cost KPI value for the Definition task is 10.53% (6,000/57,000). Based on the threshold levels defined for this KPI, the Definition task shows the At Risk status indicator.

Lets take another example where the Consulting resource breakdown structure contains a Labor resource. Labor is a parent to the Project Manager resource, which is a parent to the Maxwell Martin, Robert Altima, and Fred Jones resources.

The ITD Nonbillable Cost as a Percentage of Total Cost KPI value for Labor is 12.97% and for Fred Jones is 0%. So, Labor has a status indicator of Critical and Fred Jones doesn't have a status indicator. This is because the KPI value for each row in the hierarchical structure is calculated separately.

Resource Hierarchy

Resource

ITD Nonbillable Cost

ITD Billable Cost

ITD Total Cost

ITD Nonbillable Cost as a Percentage of Total Cost

1

Consulting

19,776

105,315

125,091

15.81%

1.1

Labor

15,700

105,315

121,015

12.97%

1.1.1

Project Manager

15,700

50,000

65,700

23.90%

1.1.1.1

Maxwell Martin

2,800

14,000

16,800

16.67%

1.1.1.2

Robert Altima

8,400

0

8,400

100.00%

1.1.1.3

Fred Jones

0

36,000

36,000

0%

If you track tasks and resources for a project, each task and resource with a KPI value that's not on track is designated as an exception. The KPI value for the project doesn't impact the exception designation for individual tasks and resources. For example, if a task has a Critical status indicator based on the KPI value and threshold definition, it's designated as an exception even if the project has an On Track status indicator.

Note: Task and resource performance status is based on the latest summarized data, which may not be the same as the summarized data that's used to generate the latest KPI values.