1. Implementing Risk Management
  2. Activate Alerts

Activate Alerts

Users may receive notifications, email alerts, or both when tasks or events require their attention.

  • Notifications are available from the Notifications icon in the global header. (It looks like a bell.)

  • Email alerts are messages sent to recipients' email addresses.

These notices report tasks or events concerning "objects." In most cases, an object is a class of items you can create or edit, for example Risk or Incident. Failed jobs and ineligible security assignments are also objects for which notices are sent.

By default, both types of notice are active for all objects to which notices apply. But you can deactivate or reactivate either notice type for each object individually. Having done that, you can turn either notice type off for all objects, or turn your individualized settings on again.

To modify notice activations:

  1. Select the Settings for Email Alerts and Notifications tab in the Setup and Administration work area.
  2. Click the Edit button.
  3. In the Object-Level Settings panel, you can select settings that apply individually to objects:
    • Select one or more objects for which you want to do one of the following: activate both notice types, activate only one type or the other, or deactivate both types. (Click their check boxes to select them.) To aid in making your selection, you can filter objects by business area (product), object, or current activation setting.
    • Expand the Update Settings list and select the activation value you want: Email and notification, Email only, Notification only, or No email or notification. Your selection appears in the Settings column for each object in the set.
    • As needed, select other sets of objects and, for each set, select another value from the Update Settings list.

  4. In the Global Settings panel, you can select activation settings that apply to all objects:

    • Select either of the Suppress emails or Suppress notifications check boxes to prevent its type of notice from being sent. Or select both to stop any notices from being sent.

    • Clear either check box to resume sending its type of notice. Or clear both.

    When selected, the Suppress options override, but don't change, the settings that apply to individual objects in the Object-Level Settings panel.

  5. Click the Save button.

Predefined jobs run to determine when alerts and notifications are sent. You can modify their default schedules. For more on this, see Manage Job Schedules.