Imported Sales Orders

Some organizations import source orders from another ordering system into the Order Management work area. You can manage these imported orders in the same way you manage a sales order that you create in Order Management.

• Order Management handles an imported order in the same way it handles an order you create in the Order Management work area.

• You can edit an imported order, then submit it.

• You can't export a sales order to the source system.

• Order Management doesn't update the source system with modifications it makes to the sales order. However, the source system can request details about order status.

• If you import a revision, and if the revision contains a new value for an attribute, then the import replaces the old value with the new value. For example, if the original order contains a Quantity of 5 and the import contains a Quantity of 6, then the import replaces 5 with 6.

The order title displays details about the source order. For example:

• Source Order BAT-ALOP-0005-1418288641111- LEG | Currency = US Dollar

where

• BAT-ALOP-0005-1418288641111 is the source order number.

• LEG is the name of the source system. For example, LEG is an abbreviation for the term legacy. Some organizations use the phrase legacy system to describe an older ordering system that they're replacing with a newer one.

• Currency = US Dollar identifies the currency that the source order uses. Order Management uses currency so it can interpret pricing values.

• If the source order includes a revision number, then Order Management also displays it.

You can identify the source system for a sales order.

1. On the Overview page, enter the order number in the Search field, then press ENTER on your keyboard.

2. On the Manage Orders page, in the Order column, click the order number.

3. On the Order page, click Actions > Switch to Fulfillment View.

4. Examine attributes that contain details about the source system, such as Source Order System.