Overview of Maintenance Work Management
Oracle Maintenance lets you create and manage work orders. The work orders help you initiate and manage the maintenance and repair work for assets.
You can create and change the details related to work orders, operations, materials, and resources. Work definitions and standard operations can help speed up the process of creating work orders. You can search for work orders that meet specific criteria and review their details and progress. Additionally, you can see the supplier warranty contract details for each asset that's being maintained or repaired. In a work order, you can also create and manage asset failure events.
The mass actions enable you to change the priority, status, and material reservations of multiple work orders at the same time. You can additionally use a scheduled process to mass close the completed work orders. The scheduled process can be run on demand or scheduled to run at specific time. You can view and manage the work order exceptions. You can also view the costs associated with the work orders. The costing information is based on the material and resources transactions.
You can also create and update work orders using REST API or File-based import. The import feature enables you to create and update the work orders in bulk and import the work orders from other sources into your application. You can generate and print reports with the work order details and material requirements. These reports can be used for sharing and offline reviews.
After creating the work orders, you release the work orders for execution. Work orders ready for execution are available in the Maintenance Dispatch List or My Maintenance Work pages. Analyze your business processes before choosing pages you want to use for work order reporting and completion. See the Execute Maintenance Work chapter in this user guide to know how to use the Maintenance Dispatch List and My Maintenance Work pages.
To summarize, the maintenance work order feature enables you to perform the following tasks:
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Manage maintenance work orders in user interface. You can search for, create, and edit the maintenance work orders.
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Use mass actions to change priority and status of multiple work orders at the same time.
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Create asset failure events.
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View supplier warranty contract details and initiate warranty repairs.
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Perform mass close action on the completed work orders using the scheduled process.
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View and manage the work order exceptions.
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View the costs associated with the work orders.
- Create and update work orders using REST API or File-based import.
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Generate and print work order details report and material requirements report.