Other Behavior on Sales Orders

Get details about actions and attributes that aren't described elsewhere in Using Order Management.

Edit Currency Details

Use the Edit Currency Details action to override the currency on the sales order header and to set the conversion to use for accounting.

  • Order Management comes predefined to use US Dollar as the currency, by default. If you modify this value, then Order Management will use the currency you set when it prices the sales order.

  • If you modify the currency, then the currency that Oracle Accounting uses in the ledger might be different from the currency that your sales order uses. You can set the type, rate, and date that Oracle Accounting uses when it converts the sales order currency to the ledger currency.

  • To set the Rate attribute and Date attribute in the Edit Currency Details dialog, you must first set the Type attribute in the dialog to User.

  • Learn about different values that you can set in the Type attribute, such as User, Spot, or Corporate. For details, go to Implementing Applications, then search for Guidelines for Creating Conversion Rate Types.

  • Your order administrator determines the values you can set when you edit currency details.

Selling Profit Center

Your order administrator might set up the Order Management work area so you can set the Selling Profit Center attribute on a sales order line that's different from the business unit on the order header.

  • Sell items that belong to more than one profit center in a single sales order.

  • You have more than one tax registration across regions, such as across states in the United States. Your order administrator might set up taxing according to the Selling Profit Center. Ask your order administrator for details.

Override Behavior

You can override values on various pages and tabs of the Order Management work area.

  • If your override results in an attribute value on the order line that's different from the value for the same attribute on the order header or some other tab, then Order Management adds a blue dot on the line to indicate the difference.

  • If you then change the attribute value on the order header or other tab, then Order Management doesn't copy your change to the line that has the blue dot.

Status Icon

The status icon might not match the item you searched for.

If you query the user request number and status to get the results of a mass action, then the results might be different than what you expect because Order Management might not have completed the mass action for every fulfillment line.

For example, if you search for user request number 123 and the Completed user request, then the search results display the completed fulfillment lines, but Order Management might display the Processing status icon on some of the fulfillment lines because it's processing some other user request for these lines.

For more, see How Order Management Processes Change Orders and How Order Management Transforms Order Lines Into Fulfillment Lines.

Watchlist

You might not be able to see some of the items on your Watchlist because of your Watchlist preferences. These preferences also apply to saved searches that you're using as Watchlist items.

To review your preferences, select your user name or image in the global header, then go to Personalization > Set Preferences > Watchlist.

Here are some other possibilities:

  • You deselected saved searches in the Manage Watchlist dialog, so they're no longer used as Watchlist items.

  • You deleted saved searches that were used as Watchlist items.

  • Your administrator disabled specific predefined Watchlist items or categories for all users.

  • Your administrator disabled using saved searches from specific pages as Watchlist items.

  • Your administrator removed access to tasks or pages that used to be available to you.

In these cases, you can no longer see the Watchlist items in your Watchlist or in your Watchlist preferences.

For more, see Set Watchlist Preferences and Create Watchlist Items.