Viewing the Worklist

When you log into the Oracle Municipal Code Officer mobile application, you see an Inspection Tasks list with all your inspection tasks organized in separate foldouts.

On the Inspection Tasks page, code officers can:

• View the inspections list.

  Inspections are listed with status badges for Ready, Completed and Overdue. The information displayed on each inspection row includes: scheduled or due dates, inspection count, location, the code office assigned, a short description for the incident or case details, incident or case identifier. Inspections with the Overdue and Ready badges often display an one-liner about it's status.

• Apply filters and search inspections.

  The first level filters include: code officer, code technician, all scheduled inspections, first inspections, reinspections and completed inspections. You can add one or more of these filters in your search.

  For all the inspections-related filters, you can apply a second level of filters, which include: inspections scheduled for today, tomorrow, or this week, and inspections that are ready and overdue.

• Sort inspections.

  These are some of the sorting options available: inspection count, case or incident, issue type or subtype, case or incident status, scheduled, due and completed dates, priority, readiness for inspection, and address of the location under inspection.

• View the status of the incident or case.

• View the inspections in the map on the page.

• Create a new case.

• Initiate actions from the three-dot action menu to:

  • View details of the inspection.

  • View and add comments and attachments.

  • Reschedule inspection.

  • Cancel inspection.

This example illustrates the code officer’s view of the Inspection Tasks page:

Using the Map

The Inspection List page displays a map with the locations of the scheduled inspections in the list.

This interactive map allows you to zoom in and zoom out to better understand the inspection location, which is represented with a map icon.

Creating a New Case

Code enforcement officers such as an inspector can directly create new cases, which are not part of any assigned incident or case.

To create a new case:

1. At the bottom of the Inspection Tasks page, click the Create Case button.

   You can also access the New Violation button from the Action menu on the Inspection page.

   Note: The availability of the Create Case button is determined by your administrator's settings for the Restrict Direct Case Creation without Incident feature on the Agency Information - Agency Features page:

   • If this option is turned off, the Create Case button is available for all code officers to click and create a new case without a reported incident.

   • If this option is turned on, the Create Case button is available only for code officers with the ADD_STANDALONE_CASE_PRIV privilege.

   See Setting Up Agencies.

2. Select the issue type and subtype for the new case and click Continue.

   Note: You can cancel this process at any step by using the Cancel option from the three-dot action menu at the upper right of the page.

3. Use the map page to locate the property for which you are creating the case and click Next.

4. Scroll down to enter a description of the issue.

   From the Attachments section, you can attach a photo, video, or an audio file as reference.

   From the Violations section, click + to open the Add violation page and include one or more code violations from a list of current or other violations. Each newly added code violation is in the Open status. The value is updated whenever the status is updated in the Code Enforcement Inspection – Code Violations page or the Case Code Violations page. See Using the Code Officer Worklist and Working with Code Violations.

   Note: The fields on the new case creating pages are as configured by the agency administrator.

5. Click Submit.

Rescheduling an Inspection

You reschedule an inspection assigned to you using the Reschedule page. To reschedule an inspection:

1. On the Inspection Tasks page, click the action button on the row of the inspection you want to reschedule.

2. Select Reschedule.

3. The Reschedule page displays the inspection due date and the current schedule date of the inspection. Click New Schedule Date and select one of the available dates shown in the calendar.

4. Click Save.

You can also reschedule an inspection from the inspection details page. For more information, see Working with Code Enforcement Inspection Details.

Canceling an Inspection

You can cancel an inspection assigned from the Inspection Tasks page or the Inspection details page. To cancel an inspection:

1. On the Inspection Tasks page, click the action button on the row of the inspection you want to cancel.

   Alternatively, on the Inspection details page, click the action button.

2. Select Cancel or Cancel Inspection.

3. Click Cancel Inspection, again on the confirmation message.