Configure the Oracle Digital Assistant Interface

You can use HCM Experience Design Studio to modify the look and feel of the Oracle Digital Assistant chat widget and allow users to add custom icons.

For non Redwood-based interfaces, you can allow users to drag the chatbot launch button out of the way when it's blocking content on the web page. You can also allow users to add a custom icon for the Ask button.

You can also create custom text for the chatbot widget using the User Interface Text tool in the sandbox.

  1. Enable a sandbox and then edit your pages at the site level.
  2. Go to My Client Groups > Quick Actions > HCM Experience Design Studio.
  3. Click Digital Assistant Configuration from the side menu.
  4. From the Digital Assistant list, select the application for which you want to configure the chat widget.
  5. In the Features and Functionality Configuration section, select the Enable launch button dragging check box.
    Note: For Redwood interfaces, this check box isn't available. You can however configure all other features as required.
    For more information on the other options available on this page, refer to the section, Configure Digital Assistant to Work with Oracle Web Channel, in the topic Configure Channels.
  6. You can set the layout and choose the theme from the Layout section.
  7. You can specify custom colors for various areas of the chatbot widget. Expand the Show Area Legend section to identify the areas where you can apply custom colors.
  8. In the Custom Icons section, select the Use custom check box for the Ask launch button, and specify the URL of the image asset for the logo.
    Note: The Ask button can be configured for only for non Redwood interfaces.
    This icon is responsive to screen sizes. It will automatically scale down to 48 x 48 pixels if the screen width is below 789 pixels, and to 64 x 64 pixels if the screen width is above 789 pixels.
  9. Scroll up and click Save and Close.