Configure the Joint Venture Transaction Type to Create Credit Memos That Increase the Invoice Balance

Joint venture invoices can have both debit and credit invoice lines. When you reverse an invoice line to create a partial credit memo, the credit amount might increase the invoice balance in certain cases.

See Example of When a Credit Memo Increases the Invoice Balance.

To create such a credit memo in Receivables, you must deselect the “Natural application only” check box for the joint venture credit memo transaction type before you run the Import AutoInvoice process. This check box is selected by default. With this default setting, the system only applies payment to a transaction that brings the balance close to or equal to zero.

1. Navigate to Setup and Maintenance.
2. On the Setup page, open the Tasks panel on the right and search for Manage Transaction Type.
3. On Manage Transaction Types, in the Name field, enter JV Credit Memo and click Search.
4. On the Search section, click the record for JV Credit Memo.
5. On Edit Transaction Type, deselect the "Natural application only" check box, if it was selected.
6. Click Save and Close.