Overview of Nudges
A nudge is a reminder sent to a worker to take a specific action on a certain event.
Managers and employees receive nudges for any overdue or pending tasks for events such as upcoming check-ins, assigned goals, pending feedback, or celebrating accomplishments, so that they can take appropriate actions on them.
They receive these reminders through one or more of these channels:
Channel | Description |
---|---|
Check-in Insight | Recommended insights topics that appear when a check-in is created or edited. Here’s the path where employees can see the nudge: | .
Email notifications sent to employees’ work email ID. | |
Journey | Employees can see the journey assigned to them in the | .
Touchpoints Card | Cards that appear on employees’ Touchpoints page. |
Transaction Card | Cards that appear on Redwood pages when Render Nudges is enabled.
For this channel, you can assign a priority level from the options low, medium, or high. |
Currently, nudges are available for these modules:
- Career Development
- Check-ins
- Feedback
- Goals
- Human Resources
- Journeys
- Talent Profile
- Touchpoints
Note: Nudges for Career Development, Check-ins, Feedback, Goals, and Talent Profile can be
configured only for the Touchpoints product.
You can configure two types of nudges:
- Recurring nudges for which you can add a schedule. For example, schedule nudges for employees when a journey assigned to them has overdue tasks.
- One-time nudges that are triggered for the configured reason. For example, to remind a manager that their employee’s birthday is approaching in some days.
Prerequisites for Displaying Nudges on Redwood Pages
To display nudges on Redwood pages, you need to do the following:
- In Visual Builder Studio, enable the page property for rendering nudges.
- Select the Transaction Card channel to display the nudge on a page.
- Select the Touchpoints Card channel to display the nudge on a Touchpoints page.
- Run the Process HCM Nudges and Process HCM Scheduled Nudges scheduled jobs to evaluate nudges.