Troubleshooting the Post Physical Inventory Adjustment Process

When you submit the Post Physical Inventory Adjustments process, the process picks up the adjustments to post in batches of 100 adjustments at a time. For each set of 100 adjustments, the process calls the Inventory Transaction Manager. Once the first set of 100 adjustments results in a success from the Inventory Transaction Manager, the next set of 100 records are picked up. This continues until all adjustments are processed.

If the Inventory Transaction Manager fails to process any adjustments for a specific set of 100 records, then the scheduled process stops and ends in error. Most often, this error is due to not following the best practice to restrict transactions during a physical inventory.

Monitor the results of your Post Physical Inventory Adjustments scheduled processes. If the process ends in an error, submit the process again until the process ends in success and the Adjustments Posted check box on the Manage Physical Inventories page shows selected.

You also want to review the pending transactions for any stuck transactions after the Post Physical Inventory Adjustments process is run. If the Post Physical Inventory Adjustments process fails, it will show one or more records on the Pending Transactions page. The transactions will display with an error status and show specific error details. You must review and correct these records and resubmit them for processing.

Note: When the Post Physical Inventory Adjustments process fails, the scheduled process log file instructs you to review the Pending Transactions page.