Overview of Letters

You can engage students about their Financial Aid application process, including U.S. Department of Education (ED) requirements, using the Letters feature integrated with Oracle Analytics Server (OAS).

Events in Student Financial Aid (SFA) can trigger a Letter. Letters are sent outbound to be used by an external system. From the external system, maintained by the school, the Letter can be turned into an email, text message, pdf, or other format to be communicated to the student.

Use the initial Admin account login credentials and URL sent to you to access your instance of OAS.

The default configuration consists of a local user Admin account. Admin accounts can provision new local accounts and control local user accounts and roles using OAS. For SFA-specific guidance on creating users in OAS, see Oracle Student Financial Planning Cloud Service: How To Create A New User In OAS (Doc ID 2789879.1) on My Oracle Support (MOS).

Note: OAS is provisioned for each SFA instance with default Security Configuration in the XMLP server and the Analytics server. Don't update any of the default security permissions on these servers.