Work Pattern Types in Workforce Scheduling

You can use duration, start and end times, flexible days, and flexible days and times work pattern types to identify the shift period type to use in work patterns.

  • Duration: These patterns define the work period using a duration, such as 8 hours on fixed workdays.
  • Start and end times: These patterns define the work period using start and end times, such as 8:00 am and 5:00 pm on fixed workdays.
  • Flexible days: These patterns define the work period using start and end times, such as 8:00 am and 5:00 pm and support flexible working days.
  • Flexible days and times: These patterns define the work period using a duration, such as a maximum daily duration of 8 hours, and support flexible working days.

Flexible working days are the days when the worker needs to be available to work. To derive time totals and absence information, you need to use duration and start and end time shifts and work patterns. That information can't be derived from flexible shifts and patterns.

Work pattern types also identify the type and nature of any included breaks. For example, breaks can occur at a fixed time, any time during a specified range, or any time during the shift. And they can be paid or unpaid.

Caution: Be sure to break durations are in 15-minute intervals, such as 15, 30, 45, or 60 minutes.

You create work pattern types using the Work Pattern Type task in the Setup and Maintenance work area. The task is in the Workforce Deployment offering, Workforce Scheduling functional area.