Options for Resolving Payment File Validation Errors

In payment processing, it's critical to ensure that payment files sent to payment systems and financial institutions are valid and correctly formatted.

Payment file validations are rules that check the validity of payment files. If a payment file fails validation, it is always stopped for review.

To resolve payment file validation errors, you can choose from the following actions:

  • Override the validation error.

  • Remove payments from the payment file.

  • Change payment method setup or format setup.

Overriding the Validation Error

To resolve payment file validation errors, you can override certain errors and then provide the override justification. For example, suppose your company has a payment file validation that specifies that the total amount of a payment file cannot be more than 1 million USD. If a payment file is 2 million USD and must be processed, you can acknowledge the error, provide a justification, and override the error.

After you override the error, the payment process formats and then prints or transmits the payment file.

Removing Payments from the Payment File

If you remove a payment from the payment file that has a payment file or formatting validation error, the validation error is no longer applicable. For example, suppose your company has a payment file validation that specifies that the total amount of a payment file cannot be more than 1 million USD. The payment file is comprised of 12 payments. The error can be corrected by removing one or more payments from the payment file until the total amount of the payment file is 1 million USD or less.

Note:

At the payment file level, you don't have the option of removing individual documents payable from a payment.

Changing the Payment Method Setup or Format Setup

You can do the following during setup:

  • Payment method setup: assign predefined validations or create user-defined validations

  • Payment formats setup: assign predefined validations

To resolve an unwanted payment file validation, you can modify or remove it from the applicable payment method or payment format.