How Do I Submit a QuickPay Flow to Correct a Payroll Calculation Error

This example demonstrates how to submit a QuickPay flow for an employee to correct a calculation error that occurs in the main payroll run.

In this scenario, you complete the payroll calculation but not the prepayments calculation for the weekly payroll run. HR informs you that an employee took unpaid leave earlier in the month. You roll back the employee's payroll calculation to remove the person from the payroll run, and continue processing the weekly payroll and issue the payments. When you receive details about the leave from HR, you update the employee's records. You submit a QuickPay process to calculate the payroll run and prepayments for the employee, and to process an external payment.

Use a QuickPay flow that has these tasks:

1. Calculate QuickPay
2. Verify Payroll Results
3. Calculate QuickPay Prepayments
4. View Prepayments Results
5. Make External Payments
6. Verify Payments

Here's the list of tasks to submit a QuickPay flow for an employee to correct a calculation error in the main payroll run.

• Roll back the employee's payroll run results.

• Submit a QuickPay process.

• Calculate and verify payroll run results.

• Calculate and verify prepayments.

• Make an external payment and verify the payment results.

Roll Back and Correct Data

1. Before calculating payments for the main payroll run, roll back the employee's run results.

2. Complete the weekly payroll run.

3. Make the necessary corrections in the employee's payroll or HR data.

Submit the QuickPay Flow

1. Select the Calculate QuickPay task on the Payroll page.

2. On the Person page, search for and select the employee.

3. On the QuickPay Submission page, optionally, override the payroll flow name with a more meaningful one. Verify the remaining information.

   The Element Entries section refreshes to display all element entries that the QuickPay flow processes. Ensure that the process includes all element entries.

4. Click Submit.

5. Click Refresh until the Calculate QuickPay task is complete.

6. Click the Verify Payroll Results task in the checklist.

7. On the View Person Process Results page, click the person's name in the Search Results.

8. In the Statement of Earnings section, verify the information in each of the Quick Reference Summary tabs.

9. Click Done to return to the QuickPay process.

10. Click Mark as Complete.

Calculate and Verify Prepayments

1. Click the Calculate QuickPay Prepayments task in the checklist.

2. In the Prepayments section, optionally, select an organization payment method and payment source.

3. Click Submit.

4. Click Refresh until the Calculate QuickPay Prepayments task completes.

5. Click the View Prepayments Results task in the checklist.

6. On the View Person Process Results page, click the person's name in the Search Results.

7. Verify the prepayment results, including the payee, payment method, payment source, and payment amount.

8. Click Done to return to the QuickPay process.

9. Click Mark as Complete.

Make External Payment and Verify Payment Results

1. Click the Make External Payment task from the checklist.

2. In the External Payments section, select the payment and then select Make Payment from the Action menu.

3. Enter a check number and the reason you are generating the check externally. Click OK.

   The application marks the payment as Paid. This status prevents a payment process that would normally pick up this payment from processing it again.

4. Click Mark as Complete.

5. Click the Verify Payment task in the checklist.

6. On the View Person Process Results page, click the person's name in the Search Results.

7. Verify the payment results. Click Done to return to the checklist.

   The payment results shown here should match the prepayment results you verified earlier.

8. Click Mark as Complete.