Specify Supply Details for Sales Orders
Use the Supply tab of the Shipment Details tab to specify supply details.
Attribute |
Description |
---|---|
Warehouse Supplier Supplier Site |
In most situations, your order administrator creates rules that determine the Warehouse, Supplier, and Supplier Site, so you don't need to set them. However, you can use them to specify a drop shipment. For example, you can specify the manufacturer who will drop ship the item to the customer in the Supplier attribute and the location where the manufacturer resides in the Supplier Site attribute. |
Demand Class |
Place a priority during order fulfillment on this sales order when compared to other sales orders. If you don't specify a demand class, then Order Management fulfills this sales order on a first-come, first-serve basis. Consider a scenario.
|
Allow Item Substitution |
Substitute the item the customer is ordering with some other item. Assume your customer is ordering a laptop computer with a 150 GB hard drive, the supply of 150 GB hard drives is low, but a surplus of 180 GB hard drives exists. If you allow item substitution, Order Management will substitute the 180 GB hard drive for the 150 GB hard drive, depending on the substitution rules your order administrator set up. Use this feature when inventory is low or out of stock and the customer can't wait for order fulfillment to replenish stock. |