Manage Sales Orders That Require Trade Compliance Screening

Your order administrator might set up Order Management so it screens sales order for trade compliance. Use this topic to learn how to create a sales order that requires trade compliance.

If your order administrator hasn't set up trade compliance, then Order Management doesn't display some of the attributes that this topic describes.

Create a sales order that undergoes trade compliance screening.

1. Go to the Order Management work area, then click Tasks > Create Order.

   For details, see Create Sales Orders.

2. On the Create Order page, complete the order header, add an order line, then click Submit.

   If Order Management screens sales order for trade compliance, then the order header displays a status of Trade Compliance Screening Is Pending and a lock icon.

   

   The lock icon indicates that Order Management is screening the sales order to determine whether it meets the trade compliance policies that your order administrator set up.

3. Click Refresh.

   Notice that the sales order status is Processing, which indicates the sale order passed trade compliance screening and Order Management released it to order fulfillment.

   

   Note

   • Order Management usually finishes screening without delay. However, some screening might require up to several minutes or more to finish.

   • If necessary, click Refresh until the status changes.

   • If the sales order doesn't move to order fulfillment, then you can cancel the submit for a locked sales order that Order Management is processing. Click Actions > Revert to Draft. Order Management will set the order status to Draft and stop screening.

4. Notice the value of the Trade Compliance Status attribute.

   Here are the colors that Order Management uses to indicate trade compliance status.

   Color	Status	Description
   Green	Passed	The sales order passed trade compliance screening.
   Red	Failed	The sales order failed trade compliance screening because it doesn't comply with one or more trade compliance policies.
   Yellow	Under Review	A compliance manager is examining the sales order.

5. Click View Details next to Trade Compliance Status.

   Use View Details to determine the type of trade compliance and the status for the type that Order Management screened, such as Restricted Party passed, or Trade Control passed.

   This example indicates that AS54888 passed trade control policy, but failed screening for restricted party and sanctioned country.

   

   Slimline Tablet is a configured item. If your sales order includes a configured item, then click Component Details to get details about each component that the configured item contains. The status of a configured item represents the status for the entire configuration.

6. Click View Details next to Sanctioned Country or Territory.

7. Examine the details that display.

   The details in this example indicate the type of trade control that caused screening to fail, such as Anti-Terrorism, and details about the type, such as Atomic Energy Act.

   

Monitor Trade Compliance

1. Go to the Order Management work area, then click Advanced.

2. On the Manage Orders page, click Add Fields, then click Trade Compliance Status.

3. Set the Trade Compliance Status to a value, such as Under Review, then click Search.

4. Move the Trade Compliance Status attribute into the visible area.

   • In the Search Results, click View > Columns, then click Manage Columns.

   • In the Manage Columns dialog, move Trade Compliance Status to the Visible Columns window.

   • In the Visible Columns window, click Trade Compliance Status, move it to the top of the list, then click OK.

5. In the Search Results, click the link in the Order column for the sales order you must monitor.

Monitor Trade Compliance in Fulfillment Lines

1. Go to the Order Management work area, then click Tasks > Manage Fulfillment Lines.

2. On the Manage Fulfillment Lines page, click Add Fields > Trade Compliance Status.

3. Set the Trade Compliance Status to a value, such as Under Review, then click Search.

4. Move the Trade Compliance Status attribute into the visible area in the same way you did in the section earlier in this topic.

5. In the Fulfillment Line Details area, click Trade Compliance.

6. Examine the line status. If a policy fails, then the Trade Compliance tab displays View Details that you can click to get details.

7. Click View Details next to a red or yellow trade compliance status.

Monitor Trade Compliance in Fulfillment Line Exceptions

1. Go to the Order Management work area, then click Tasks > Manage Fulfillment Line Exceptions.

2. Move the Trade Compliance Status attribute into the visible area in the same way you did in the section earlier in this topic.

3. Click a row that displays a yellow or red Trade Compliance Status.

4. In the Fulfillment Line details area, click Trade Compliance > View Details, next to a red or yellow trade compliance status.

5. Examine details for the fulfillment line exceptions.