Why can't I see the map for contextual addresses?
That's because of either of these reasons.
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Probably you have enabled the pop-up blocker for your browser, and so you can't see the map when you click the contextual address icon. The contextual address is marked with an orange triangle, the More icon. When you hover over the triangle, an icon appears, which you can click to display the address on a map. To resolve this issue, disable the pop-up blocker in your browser settings and try again.
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Your administrator hasn't yet set up the mapping service for contextual addresses.