Give People Access to Create and Edit Help
If you enabled the Help Content Management feature, check who has the Manage Help Content (ATK_CUSTOMIZE_HELP_TOPICS_PRIV) privilege. Here's what these users can do:
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Add help in any help window, and also edit and manage the help that anyone added.
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Edit existing pages in the Getting Started work area and also add new pages.
Your security administrator can assign custom job roles with this privilege to users. The Assign Help Text Administration Duty task is a reminder for you to follow up with your security administrator. Make sure that people who want to create and edit help have the access to do so.