Shifts Used in WFM Schedules
WFM schedules include time and HR shifts, and shifts from external scheduling applications.
Type | Source |
---|---|
Time shifts |
The Shift Properties task in the Time Management work area. You can edit time-specific data for HR shifts here, but you can't create them with this task. |
HR shifts | The Manage Work Shifts task in the Workforce Deployment offering, Workforce Information functional area. |
External scheduling applications | The scheduled Process Import Shifts process in the Time Management work area. |
Note: The Team Schedule and Planned Schedule pages round shifts to the nearest 15-minute
increment. For example, an HR shift with a duration of 5.6 hours appears on the Team
Schedule and Planned Schedule pages with a 5.5-hour duration.