Resolve Problems with the Warehouse Attribute on Sales Orders

Resolve a problem where the Warehouse attribute on the order line is empty or doesn't contain the warehouse that you need to pick.

This topic includes a series of remedies you can try to fix the problem.

Troubleshoot Global Order Promising

This problem typically happens because there's a problem with Global Order Promising. For details, see Troubleshoot Global Order Promising for Order Management.

Collect Data for the Organization

Forgetting to collect data for the organization that contains the inventory that you use to fulfill the item is another frequent cause of the problem.

Assume you use Oracle Order Orchestration and Planning as your destination system. Assume Vision Manufacturing is the source system that contains inventory for the AS54888 item.

Make sure you collected the Vision Manufacturing organization.

1. Go to the Plan Inputs work area, then click Tasks > Maintain Supply Network Model.

2. On the Maintain Supply Network Model page, search for the value.

   Attribute	Value
   Organization	Vision Manufacturing

   If you can find Vision Manufacturing, then you already collected it. Skip the rest of these steps and go to the next remedy in this topic.

3. If you can't find Vision Manufacturing, then you must collect it.

   • In the Setup and Maintenance work area, go to the task.

     • Offering: Supply Chain Planning

     • Functional Area: Supply Chain Planning Configuration

     • Task: Manage Planning Source Systems

   • On the Manage Planning Source Systems page, in the Source Systems area, click the row that contains the value.

     Attribute	Value
     Name	Oracle Fusion Order Orchestration And Planning

   • Click Manage Organization List.

   • In the Manage Organization List dialog, click Refresh Organization List.

   • In the search results, in the row that contains Vision Manufacturing, set the value, then click Save and Close.

     Attribute	Value
     Enable for Collections	Contains a check mark.

   • Go to the Plan Inputs work area.

     Don't use the Plan Inputs task that's available in the Setup and Maintenance work area. Use the Plan Inputs work area instead.

   • Click Tasks > Collect Planning Data.

   • In the Collect Planning Data dialog, set the value.

     Attribute	Value
     Source System	OPS Assume you set up your source system to use OPS as an abbreviation for Oracle Order Orchestration and Planning.

   • Move the Calendars entity and the Organizations entity to the Selected Entities window, then click Submit.

   • Refresh the server. For details, see Refresh the Order Promising Server for Order Management.

4. Create a sales order and see if you can pick the warehouse on the order line.

Enable the Inventory Organization as a Manufacturing Plant

If the problem persists, try this.

1. In the Setup and Maintenance work area, go to the task.

   • Offering: Manufacturing and Supply Chain Materials Management

   • Functional Area: Facilities

   • Task: Manage Inventory Organizations

2. On the Manage Inventory Organizations page, search for the value.

   Attribute	Value
   Name	Vision Manufacturing Assume you store your item in Vision Manufacturing's inventory.

3. In the search results, click the row that has your organization, then click Manage Organization Parameters.

4. On the Manage Inventory Organization Parameters page, verify the value.

   Attribute	Value
   Organization is a Manufacturing Plant	Contains a check mark. If this option isn't enabled, then enable it.

5. Create a sales order and see if you can pick the warehouse on the order line.

Set Up the Workday Pattern

If the problem persists, try this.

1. In the Setup and Maintenance work area, go to the task.

   • Offering: Manufacturing and Supply Chain Materials Management

   • Functional Area: Facilities

   • Task: Manage Facility Workday Patterns

   Learn about workday patterns. For details see, Examples of Managing Workday Patterns.

2. On the Manage Workday Patterns page, in the search results, click the name of your work day. For this example, assume you use the 7 Day 7 Shift work day.

3. In the Edit Time Workday Pattern dialog, make sure the Length in Days attribute contains 7. If it isn't 7, collections will fail.

4. If it isn't 7, try this.

   • In the Edit Time Workday Pattern dialog, set the value, then click Save and Close.

     Attribute	Value
     Name	7 Day 7 Shift OBSOLETE The Length in Days attribute is ready only, so you will obsolete the existing work day and create a new one.

   • On the Work Workday Patterns page, in the search results, click 7 Day 7 Shift OBSOLETE, then click Actions > Duplicate Workday Pattern.

   • In the Duplicate Workday Pattern dialog, set the values, then click Save and Close.

     Attribute	Value
     Name	7 Day 7 Shift
     Length in Days	7

   • On the Work Workday Patterns page, click Done.

   • On the Search page, search for Manage Facility Schedules.

   • On the Manage Schedules page, in the Name column, click your schedule, such as 1 Year Duration Monthly.

   • In the Edit Duration Schedule dialog, in the Workday Patterns area, click Actions > Add Row, set the value, then click OK.

     Attribute	Value
     Name	7 Day 7 Shift This action adds your new work day pattern to the schedule that you use for the inventory organization.

   • In the Edit Duration Schedule dialog, in the Workday Patterns area, click the row that has 7 Day 7 Shift OBSOLETE, then click Actions > Delete.

   • Click Save and Close > Done.

   • Go to the Plan Inputs work area, then use the Collect Planning Data task to collect the Calendars entity and the Organizations entity.

5. Create a sales order and see if you can pick the warehouse on the order line.

Manage Your Plant Parameters

If the problem persists, try this.

1. In the Setup and Maintenance work area, go to the task.

   • Offering: Manufacturing and Supply Chain Materials Management

   • Functional Area: Manufacturing Master Data.

   • Task: Manage Plant Parameters

2. On the Manage Plant Parameters page, select your calendar in the Manufacturing Calendar attribute, then make sure each required attribute contains a value, and verify that you set the values correctly for your implementation. For details, see Critical Choices for Setting Up Plant Parameters.

3. Go to the Plan Inputs work area, then use the Collect Planning Data task to collect the Calendars entity and the Organizations entity.

4. Create a sales order and see if you can pick the warehouse on the order line.