Delivered Communication Events

Oracle Permitting and Licensing delivers a robust registry of communication events that are triggered by transactions and processes within the application. You can view a partial list of communication events and descriptions in this topic.

The delivered communication events are found on the Communication Events page. In the Navigator, select Communication Setup > Communication Events. Click a communication event row to open the event details and create a template. For more information, see Setting Up Communication Templates.

Ad Hoc Communications

Ad Hoc Communication Event	Ad hoc communication event for handling impromptu email and notification requests.
Ad Hoc Application Event	General application event.

Code Enforcement Document Attachments

Communication Event Name	Communication Description
Code Enforcement Case Document Attached	Applicant attaches a code enforcement case document.

Delegation Communications

Communication Event Name	Communication Description
Delegate Ends Delegation	A delegate ends delegation privileges.
Profile or Transaction Owner Ends Delegation	A profile or transaction owner ends delegation privileges.
Delegation Invitation	Profile or transaction owner send invitation to prospective delegate.
Delegation Invitation Accepted	A prospective delegate accepts an invitation.
Delegation Invitation Declined	A prospective delegate declines an invitation.
Delegation Invitation Expired	A delegation invitation expires.
Delegation Invitation Updated	A profile or transaction owner modifies a delegation invitation.
Delegation Invitation Updated for Privilege Decrease	A profile or transaction owner modifies a delegation invitation to decrease privileges.
Delegation Invitation Updated for Privilege Increase	A profile or transaction owner modifies a delegation invitation to increase privileges.
Delegation Request	A prospective delegate requests delegation.
Delegation Request Accepted	A profile or transaction owner accepts a request to delegate.
Delegation Request Declined	A profile or transaction owner declines a request to delegate.
Delegation Request Expired	A delegation request expires.
Delegation Request Updated	A prospective delegate modifies a delegate request.

Communication Record Details

Communication Event Name	Communication Description
Web Form Response	Notifies agency staff that an applicant has responded to a web form questionnaire. This communication event requires template setup.

For more information on web form questionnaires, see Working with Communications.

Contacts Communications

Communication Event Name	Communication Description
Permit Contact Added to Application	Generates a notification that is sent to contacts when a permit application is submitted.
Permit Additional Contact Added	Generates a notification to contacts added to a permit application after it has been submitted.
Planning and Zoning Contact Added to Application	Generates a notification that is sent to contacts when a planning application is submitted.
Planning and Zoning Additional Contact Added	Generates a notification to contacts added to a planning application after it has been submitted.

These notifications require the Send Communication action for the delivered Business Rules Framework events and the email template for the Communication Events in this table. For more information, see Setting Up Send Communication Actions.

In the templates, use the Contact and Contact Type attributes to address the email. For more information, see Using Attributes in Communication Templates.

Deposit Account Communications

Communication Event Name	Communication Description
User Access Changed	Enables the agency to trigger a notification when deposit account access is modified.
Account Established	Enables the agency to trigger a notification after establishing a deposit account.
Additional Funds	Enables the agency to trigger a notification when funds have to be deposited into deposit account.
User Invite	Enables the agency to trigger a notification when a user is invited to manage a deposit account.
Deposit Received	Enables the agency to trigger a notification after receiving a first deposit.

Expiration Communication Resources

Communication Event Name	Communication Description
About to Expire Permit Expired Permit	Generates a notification when a permit is about to expire or expired. For example, when the permit is about to expire or expired, the agency staff and the contact listed on the application receive a notification.
Permit About to Expire Based on Inspection Commencement Permit Expired Based on Inspection Commencement	Generates a notification when a permit is about to expire or expired due to inactivity, because the first inspection hasn’t been scheduled or passed. For example, when a permit is about to expire or expired due to inactivity because the first inspection hasn’t commenced, the agency staff and the contact on the application receive a notification.
About to Expire Planning and Zoning Application Expired Planning and Zoning Application	Generates a notification when the planning application is about to expire or expired. For example, when the planning application is about to expire or expired, the agency staff and the contact listed on the application receive a notification.
About to Expire Pre-Application Expired Pre-Application	Generates a notification when the preapplication is about to expire or expired. For example, when the preapplication is about to expire or expired, the agency staff and the contact listed on the application receive a notification.
About to Expire Business License Expired Business License	Generates a notification when the business license is about to expire or expired. For example, when the business license is about to expire or expired, the agency staff and the contact listed on the application receive a notification.

For more information about permit and planning application expiration, see Expiration Overview and Working with Application Expiration.

Communication Event Name	Communication Description
About to Expire Business License Expired Business License	Generates a notification when a business license is about to expire or expired. For example, when the business license is about to expire or expired, the agency staff and the contact listed on the application receive a notification.
About to Expire Business License Consultation Expired Business License Consultation	Generates a notification when a business license consultation is about to expire or expired. For example, when the business license consultation is about to expire or expired, the agency staff and the contact listed on the application receive a notification.

For more information about business license and business license consultation expiration, see Viewing Business License Expiration.

Fee Communications

Communication Event Name	Communication Description
New Fees Due	When agency staff manually adds a new fee, the applicant receives a notification that new fees have been assessed and are due.
Scheduled Event: Updated Business License Application Fees Due	Scheduled rule event based on assessed or updated business license activity fees with a due status.
Scheduled Rule: Updated Permit Fees Due	Generates a communication when the fees for a permit in a Due status are added or changed, the fee status is changed to Due, or a fee amount that is due is recalculated or changed. Use this event with scheduled rules to send communications that consolidate the fees for a permit.
Scheduled Rule: Updated Planning Application Fees Due	Generates a communication when the fees for a planning application in a Due status are added or changed, the fee status is changed to Due, or a fee amount that is due is recalculated or changed. Use this event with scheduled rules to send communications that consolidate the fees for a planning application.

For more information on manually adding a fee item, see Working with Fees and Payments.

For more information on sending communications with consolidated fees, see Setting Up Scheduled Rules in the Business Rules Framework and Setting Up Fee Notices.

Permits Communications

Communication Event Name	Communication Description
After Permit Application Submitted	After a permit application is submitted.
Before Permit Issuance	Before a permit certificate is issued.
Before Permit Application Submitted	Before a permit application is submitted.
Permit Canceled	Applicant receives an email or alert notification when a permit is canceled.
Permit Application Updated	Initiates actions when a permit application is updated. Must be used within a Workflow model.
Permit Withdrawn	Applicant receives an email or alert notification when a permit is withdrawn.
Permit Missing Document	Permit application step is missing a required document.
Cancel Unsubmitted Application	Cancel an application that the user started but did not submit.
Withdraw Unsubmitted Application	Withdraw an application that the users started but did not submit.

Contractor Communications

Communication Event Name	Communication Description
Contractor License Verification Failed	Notifies a public user that the contractor's license could not be verified.
Contractor License Verification Pending	Notifies a public user that the contractor's license verification is pending.
Contractor License Verification Passed	Notifies a public user that the contractor's license has been verified.

Law Enforcement Communications

Communication Event Name	Communication Description
Law Enforcement Verification Failed	Notifies a public user that their status as a member of law enforcement or a judicial agency could not be verified.
Law Enforcement Verification Pending	Notifies a public user that verification for being a member of law enforcement or a judicial agency is pending.
Law Enforcement Verification Passed	Notifies a public user that verification for being a member of law enforcement or a judicial agency is complete.

License Communications

Communication Event Name	Communication Description
License Verification Failed	Notifies a public user that the license could not be verified.
License Verification Pending	Notifies a public user that the license verification is pending.
License Verification Passed	Notifies a public user that the license has been verified.

Trust Account Communications

Communication Event Name	Communication Description
Trust Account Verification Failed	Notifies a public user that the trust account could not be verified.
Trust Account Verification Pending	Notifies a public user that the trust account verification is pending.
Trust Account Verification Passed	Notifies a public user that the trust account has been verified.

Planning and Zoning Communications

Communication Event Name	Communication Description
Planning Application and Pre-Application Updated	Initiates actions when a planning application or a pre-application are updated.
After Planning and Zoning Application Submitted	After a planning and zoning application is submitted.
Planner Assigned	A planner is assigned for an application
Before Planning and Zoning Application Submitted	Before a planning and zoning application is submitted.
Planning Application Canceled	Notifies that the planning application is canceled
Planning Application Canceled	Applicant receives an email or alert notification when a planning application is canceled.
Pre-Application Canceled	Applicant receives an email or alert notification when a preapplication is canceled.
Planning Pre-Application Canceled	Notifies that the planning preapplication is canceled.
Planning Pre-Application Withdrawn	Notifies that the planning preapplication is withdrawn.
Pre-Application Withdrawn	Notifies that the preapplication is withdrawn.
Planner Reassigned	A planner is reassigned for the application.
Planning Application Withdrawn	Notifies that the planning application is withdrawn.
Planning Application Withdrawn	Applicant receives an email or alert notification when a planning application is withdrawn.
Pre-Application Withdrawn	Applicant receives an email or alert notification when a preapplication is withdrawn.

Hearing Communications

Communication Event Name	Communication Description
Hearing Appealed	Notifies that an appeal is submitted for the public hearing.
Hearing Decision Changed	Notifies that the public hearing decision is updated.
Hearing Canceled	Notifies that the public hearing is canceled.
Hearing Schedule Finalized	Notifies that the public hearing is scheduled on a finalized date.
Hearing Rescheduled	Notifies that there is a change in the date of the public hearing.
Hearing Scheduled Tentatively	Notifies that the public hearing is scheduled on a tentative date.

Planning Meeting Communications

Communication Event Name	Communication Description
Planning Application Meeting Canceled	Notifies that the planning application meeting is canceled.
Planning Application Meeting Remove Invitees	Notifies that the invitee has been removed from the meeting.
Planning Application Meeting Rescheduled	Notifies that the planning application meeting is rescheduled on a tentative date.
Planning Application Meeting Scheduled	Notifies that the planning application meeting is scheduled on a tentative date.
Planning Application Meeting Invitee Added	Notifies that the invitee has been added to the planning meeting.
Planning Application Meeting Updated	Notifies that there is a change in the planning application meeting date.
Planning Application and Pre-Application Updated	Initiates actions when a planning application or a preapplication is updated.
Pre-Application Meeting Canceled	Notifies that the preapplication meeting is canceled.
Pre-Application Meeting Remove Invitees	Notifies that the invitee has been removed from the meeting.
Pre-Application Meeting Rescheduled	Notifies that the preapplication meeting is rescheduled on a tentative date.
Pre-Application Meeting Scheduled	Notifies that the preapplication meeting is scheduled on a tentative date.
Pre-Application Meeting Invitee Added	Notifies that the invitee has been added to the preapplication meeting.
Pre-Application Meeting Updated	Notifies that there is a change in the preapplication meeting date.

Generic Alert Resource

Communication Event Name	Communication Description
General Alerts	Text was created to appear in the banner of the Agency Springboard or the landing pages for anonymous and registered users.

When setting up the template for the General Alerts communication event, use only the Alert channel type. You don't use the Alert channel type in a template for any other communication event.

For more information about generic alerts, see Defining Alerts.

Permit Inspections

The following communication events are provided for permit inspections.

Note:

This resource and events are registered with the Business Rules Framework. For more information, see Business Rules Framework Overview and Setting Up Business Rules.

Note:

For information about inspection communications that are suppressed when an inspection type is designated as Unannounced, see Setting Up Inspection Types.

Communication Event Name	Communication Description
Before Permit Inspection Saved	Before a permit inspection is saved.
Final Permit Inspection Passed	Generates a notification when an inspector submits the final inspection for a permit with a passing result. For example, when an inspector submits the final inspection for a permit with a passing result, the permit technician or applicant receives a notification. For more information about performing inspections, see Overview of Mobile Oracle Inspector for Permits.
Permit Inspection Canceled	Generates a notification when the applicant or agency staff cancel an inspection. For example, when the applicant or agency staff cancel an inspection, the applicant, inspection contact, inspector, and inspection supervisor can receive a notification. For more information, see Managing Inspections for an Agency and Managing Inspections for a Permit. Note: This event is also triggered when the permit associated with an inspection is withdrawn or expires.
Permit Inspection Complete	Generates a notification when the inspector completes an inspection and submits the inspection results or when inspections are updated from Scheduled to Completed status. For example, when the inspector completes any inspection and submits the inspection results, the applicant or agency staff receive a notification that the inspection is complete, regardless of the inspection result. For more information about performing inspections, see Overview of Mobile Oracle Inspector for Permits.
Permit Inspection ETA Updated	Generates a notification when the inspector updates the estimated time of arrival at an inspection site. For example, when the inspector updates the estimated time of arrival at an inspection site for a scheduled inspection, the contact at the inspection location receives a notification. For more information about performing inspections, see Overview of Mobile Oracle Inspector for Permits.
Permit Inspection Requested	Generates a notification when an inspection has been requested. For example, when an inspection request has been created, the permit technician can receive an email notification. For more information about requesting inspections, see Requesting Inspections.
Permit Inspection Rescheduled	Generates a notification when the applicant or agency staff reschedule an inspection. For example, when the applicant or agency staff reschedule an inspection, the applicant, inspection contact, inspector, and inspection supervisor can receive a notification. For more information about rescheduling an inspection, see Managing Inspections for an Agency and Requesting and Scheduling Inspections.
Permit Inspection Postponed	Generates a notification when the applicant or agency staff postpone an inspection indefinitely. Registered public users can only postpone inspections if allowed in the agency-level permit and business license options. For example, when the applicant or agency staff postpone an inspection, the applicant, inspection contact, inspector, and inspection supervisor can receive a notification. For more information about postponing an inspection, see Modifying Inspection Requests.
Permit Inspection Scheduled	Generates a notification when an inspection has been scheduled and assigned to an inspector. For example, when the inspection has been scheduled and assigned to the inspector, the inspector and inspection contact can receive an email notification. For more information about assigning an inspection, see Managing Inspections for an Agency.
Permit Inspection Scored	Indicates that a scheduled permit inspection is scored.

Oracle Intelligent Advisor Anonymous Results

Communication Event Name	Communication Description
Anonymous Results Save	The anonymous public user receives an email with the results of recommended permits after submitting the permit guide questionnaire.

For more information about the Permit Guide for anonymous public users, see Setting Up the Landing Page for Anonymous Users.

Payment History Resource

Communication Event Name	Communication Description
Payment Received	A successful payment triggers a notification configured using an email template.
Refund Notice	Enables the agency to trigger a template that generates a successful refund notification.

Permit Document Attachments

Communication Event Name	Communication Description
Permit Document Attached	Notifies agency staff when a document was uploaded by a contact with permit access for a permit when plan review or inspection information is not relevant.
Permit Document Attached for Inspector	Notifies inspectors that a document was uploaded for a permit inspection.
Permit Document Attached for Plan Coordinator	Notifies plan coordinators that a document was uploaded for a permit plan review cycle.
Permit Document Attached for Plan Reviewers	Notifies plan reviewers that a document was uploaded for a permit plan review cycle.
Permit Document Attached for Inspection Supervisor	Notifies inspection supervisors that a document was uploaded for a permit inspection.

Planning Application Document Attachments

Note:

The Planning Application Document and Planning Application Plan Review Document resources and events are registered with the Business Rules Framework. For more information, see Business Rules Framework Overview and Setting Up Business Rules.

Communication Event Name	Communication Description
Planning Application Document Attached	Notifies agency staff when the applicant uploads a planning application document. The Planning Application Document resource contains planning application header data for communication template setup including these attributes: Assigned Planner and Created By in the Email, User Name, and User ID attribute groupings. There are no plan review attributes in the communication template or in the Business Rules Framework criteria.
Planning Application Document Attached for Plan Reviewers	Notifies plan coordinators and plan reviewers when the applicant uploads a planning application document for plan review. The Planning Application Plan Review Document resource contains planning application plan review cycle and reviewer data for communication template setup including these attributes: Assigned Planner and Plan Check Coordinator in the Email, User Name, and User ID attribute groupings; and Plan Reviewer List in the Email and User ID attribute groupings. The communication template and Business Rules Framework criteria include plan review cycle attributes.
Planning Missing Document	Planning application step is missing a required document.

Business License Workflow Communications

Communication Event Name

Communication Description

Business License 001 Business License 002 Business License 003 Business License 004 Business License 005

These delivered events are not associated with specific actions in the Public Sector system. Instead, they are generic events that are delivered for use with workflow. For example, you can use these events when configuring workflow to send notifications related to permit status changes. When you set up workflow in the Oracle Integration Cloud, you implement notifications by creating a workflow event that sends a communication event name, template name, and permit ID to the Communication Center. The Communication Center then takes care of sending the notification. See Setting Up Process Definitions for Workflow.

Permits Workflow Communications

Communication Event Name

Communication Description

Workflow 001 Workflow 002 Workflow 003 Workflow 004 Workflow 005

These delivered events are not associated with specific actions in the Public Sector system. Instead, they are generic events that are delivered for use with workflow. For example, you can use these events when configuring workflow to send notifications related to permit status changes. When you set up workflow in the Oracle Integration Cloud, you implement notifications by creating a workflow event that sends a communication event name, template name, and permit ID to the Communication Center. The Communication Center then takes care of sending the notification. See Setting Up Process Definitions for Workflow.

Planning and Zoning Workflow Communications

Communication Event Name

Communication Description

PNZ Workflow 001 PNZ Workflow 002 PNZ Workflow 003 PNZ Workflow 004 PNZ Workflow 005

These delivered events are not associated with specific actions in the Public Sector system. Instead, they are generic events that are delivered for use with workflow. For example, you can use these events when configuring workflow to send notifications related to planning application status changes to applicants and owners. When you set up workflow in the Oracle Integration Cloud, you implement notifications by creating a workflow event that sends an communication event name, template name, and planning application ID to the Communication Center. The Communication Center then takes care of sending the notification. See Setting Up Process Definitions for Workflow.

Plan Review

The following communication events are provided for plan reviews.

Note:

This resource and events are registered with the Business Rules Framework. For more information, see Business Rules Framework Overview and Setting Up Business Rules.

Communication Event Name	Communication Description
Permit Plan Review Finalized	Generates a communication when a permit plan review is finalized.
Permit Plan Review Ready To Finalize	Generates a communication when a permit plan review is ready to be finalized.
Permit Plan Review Completed or Canceled	Generates a communication when a permit plan review is completed or canceled. Note: This event is also triggered when the permit associated with a plan review is withdrawn.
Planning Plan Review Finalized	Generates a communication when a planning application plan review is finalized.
Planning Plan Review Plan Review Ready To Finalize	Generates a communication when a planning application plan review is ready to be finalized.
Planning Plan Review Completed or Canceled	Generates a communication when a planning application plan review is completed or canceled. Note: This event is also triggered when the planning application associated with a plan review is withdrawn.
Permit Plan Review Cycle Due Date Scheduled Event	Generates a communication when the plan review cycle due date approaches for a permit. This communication can be sent to all of the plan reviewers, the person who created the plan review, or to a manually entered email value.
Permit Plan Review Department Due Date Scheduled Event	Generates a communication when the plan reviewer due date approaches for a permit.
Planning Plan Review Cycle Due Date Scheduled Event	Generates a communication when the plan review cycle due date approaches for a planning preapplication or planning application. This communication can be sent to all of the plan reviewers, the person who created the plan review, or to a manually entered email value.
Planning Plan Review Department Due Date Scheduled Event	Generates a communication when the plan reviewer due date approaches for a planning preapplication or planning application.
Planning Activity Updated	Indicates that an activity is updated. Must be used within a workflow model.
Plan Reviewers Completed a Review Cycle	Plan check coordinator receives a notification when all plan reviewers completed a review.

For more information about plan review communications, see Managing Plan Review Cycles.

Business License

Business license communication events enable agencies to automatically send communication when the business license status changes. You need to set up Workflow tasks and the communication template to trigger communication events. The following communication events are provided for business licenses.

Note:

This resource and events are registered with the Business Rules Framework. For more information, see Business Rules Framework Overview and Setting Up Business Rules.

Communication Event Name	Communication Description
After Business License Application Submitted	After a business license application is submitted.
Before Business License Issuance	Before a business license certificate is issued.
Before Business License Application Submitted	Before a business license application is submitted.
Business Consultation Meeting Canceled	Notifies that the consultation meeting is canceled.
Business Consultation Meeting Scheduled	Notifies that the consultation meeting is scheduled on a tentative date.
Business Consultation Meeting Updated	Notifies when there is a change in the meeting subject, agenda, duration, or location.
Business Consultation Meeting Remove Invitees	Notifies that the invitee has been removed from the meeting.
Business Consultation Meeting Rescheduled	Notifies that the consultation meeting is rescheduled on a tentative date.
Business Consultation Meeting Invitee Added	Notifies that the invitee has been added to the consultation meeting.
Business License Application Canceled	Notifies that the Business License application is canceled.
Business License Consultation Application Withdrawal	Notifies that the Business License Consultation application is withdrawn.
Business License Canceled	Applicant receives email or alert notification when a business license is canceled.
Business License Withdrawn	Applicant receives email or alert notification when a business license is withdrawn.
Business License Inactivated	Notifies that the business license is inactivated.
Business License Reactivated	Notifies that the Business License is reactivated.
Business License Missing Document	Business License application step is missing a required document.
Business License Application and Consultation Updated	Initiates actions when a business license or consultation application is updated.
A specialist is assigned for the application	Notifies that the specialist has been assigned to the application.
A specialist is reassigned for the application	Notifies that the specialist has been reassigned to the application.
Business License Credential Expiration	Applicant and application contacts receive a notification that a credential associated with the business license has expired. This event is associated with a scheduled rule. See Setting Up Credential Conditions.
Expiring Business License by Location	Notifies that one or more Business Licenses are about to expire or expire at the location.

Business License Document Attachments

The following communication events are provided for business license inspections.

Note:

This resource and events are registered with the Business Rules Framework. For more information, see Business Rules Framework Overview and Setting Up Business Rules.

Communication Event Name	Communication Description
Business License Document Attached	Notifies agency staff when a document was uploaded by a contact with business license access for a business license activity when inspection information is not relevant.
Business License Document Attached for Inspector	Notifies business license inspectors that a document was uploaded for a business license inspection.
Business License Document Attached for Inspection Supervisor	Notifies business license inspection supervisors that a document was uploaded for a business license inspection.

Business License Inspections

The following communication events are provided for business license inspections.

Note:

This resource and events are registered with the Business Rules Framework. For more information, see Business Rules Framework Overview and Setting Up Business Rules.

Note:

For information about inspection communications that are suppressed when an inspection type is designated as Unannounced, see Setting Up Inspection Types.

Communication Event Name	Communication Description
Business License Final Inspection Passed	Generates a notification when an inspector submits the final inspection for a business license with a passing result. For example, when an inspector submits the final inspection for a business license with a passing result, the agency staff or applicant receives a notification. For more information about performing inspections, see Overview of Mobile Oracle Inspector for Permits.
Business License Inspection Canceled	Generates a notification when the applicant or agency staff cancel an inspection. For example, when the applicant or agency staff cancel an inspection, the applicant, inspection contact, inspector, and inspection supervisor can receive a notification. For more information, see Managing Inspections for an Agency and Managing Inspections for a Permit. Note: This event is also triggered when the permit associated with an inspection is withdrawn or expires.
Business License Inspection Complete	Generates a notification when the inspector completes an inspection and submits the inspection results or when inspections are updated from Scheduled to Completed status. For example, when the inspector completes any inspection and submits the inspection results, the applicant or agency staff receive a notification that the inspection is complete, regardless of the inspection result. For more information about performing inspections, see Overview of Mobile Oracle Inspector for Permits.
Business License Inspection ETA Updated	Generates a notification when the inspector updates the estimated time of arrival at an inspection site. For example, when the inspector updates the estimated time of arrival at an inspection site for a scheduled inspection, the contact at the inspection location receives a notification. For more information about performing inspections, see Overview of Mobile Oracle Inspector for Permits.
Business License Inspection Requested	Generates a notification when an inspection has been requested. For example, when an inspection request has been created, the agency staff can receive an email notification. For more information about requesting inspections, see Requesting Inspections.
Business License Inspection Rescheduled	Generates a notification when the applicant or agency staff reschedule an inspection. For example, when the applicant or agency staff reschedule an inspection, the applicant, inspection contact, inspector, and inspection supervisor can receive a notification. For more information about rescheduling an inspection, see Managing Inspections for an Agency and Requesting and Scheduling Inspections.
Business License Inspection Postponed	Generates a notification when the applicant or agency staff postpone an inspection indefinitely. Registered public users can only postpone inspections if allowed in the agency-level permit and business license options. For example, when the applicant or agency staff postpone an inspection, the applicant, inspection contact, inspector, and inspection supervisor can receive a notification. For more information about postponing an inspection, see Modifying Inspection Requests.
Business License Inspection Scheduled	Generates a notification when an inspection has been scheduled and assigned to an inspector. For example, when the inspection has been scheduled and assigned to the inspector, the inspector and inspection contact can receive an email notification. For more information about assigning an inspection, see Managing Inspections for an Agency.
Business License Before Inspection Saved	Before a business license inspection is saved.

Code Enforcement

The following communication events are provided for code enforcement.

Note:

This resource and events are registered with the Business Rules Framework. For more information, see Business Rules Framework Overview and Setting Up Business Rules.

Communication Event Name	Communication Description
Incident Location Updated	The location of the incident is updated.
Incident Assigned to Officer	The incident is assigned to an officer.
Incident Priority Updated	The priority of the incident is updated.
Incident Status Updated	The status of the incident is updated.
Incident Assigned to Technician	The incident is assigned to a technician.
Case Created	The case is created.
Case Location Updated	The location of the case is updated.
Case Status Updated	The status of the case is updated.
Code Enforcement Case Document Attached	Applicant attached a code enforcement case document.
Code Enforcement Case Fee Due Date Scheduled Event	Schedule rule event based on a code enforcement case fee due date.
Code Enforcement Violation	Scheduled rule event based on code enforcement violation.
Responsible Party's Case Access Updated	Responsible party's access to case is approved or denied.

User Profile Notifications

The User Profile Notifications resource provides the following communication events.

Communication Event Name	Communication Description
Welcome Business Profile	Sends a welcome notification and instructions to a permit application who creates a new business profile.
Welcome Personal Profile	Sends a welcome notification and instructions to a permit applicant who creates a new personal profile.
User Account Information Changed	Notifies a public user when the user's account is updated by agency personnel.
User Profile Information Changed	Notifies a public user when the user's account profile is updated by agency personnel.